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In partnership with

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This resource is patient centred, and is mapped to Care Quality Commission standards. It also follows best practice as part of Essence of Care and NICE guidance. All the recommendations are based on “Delivering Better Oral Health - An evidence-based toolkit for prevention” – 3rd edition by Department of Health and the British Association for the Study of Community Dentistry, published June 2014.

How Oral Health links in to the Care Quality Commission standards



  • The setting offers mouth care in order to prevent the impact of poor oral health, particularly aspiration pneumonia

  • The setting uses an oral health assessment, mouth care plan and has a method for recording mouth care

  • There is appropriate care planning and correct product use for individuals

  • The staff are aware of safety alerts (e.g. oral swab with foam heads, Chlorhexidine)

  • The staff are aware of infection prevention control in delivering oral care


  • There are individual mouth care plans that meet the client’s individual needs 

  • The person is given support with their mouth care by confident, skilled staff


  • Mouth care is delivered in a caring and dignified way by skilled staff

  • There is increased mouth care for those at high risk

  • There is provision and encouragement of tooth friendly food choices

  • There is a whole setting approach to oral health


  • There are individual oral health assessments to identify client’s specific needs

  • There is tailored care planning to meet client’s individual needs

  • The setting delivers person centred mouth care using techniques and approaches suitable for the individual

  • Where possible, the setting supports and encourages clients to maintain independent mouth care

Well led

  • There is strategic leadership from the manager to implement an oral health promoting environment

  • The manager encourages a positive oral health approach and leads good oral health practice by example

  • The manager participates in training and actively supports the development of staff

  • The staff communicate with each other regarding the oral health needs of their clients, for example with clear documentation and partnership working 


On completion of the e-learning and by following its guidance, staff will improve the oral health of the people in their care. The possible benefits to their patients and clients will mean that they will experience fewer complications due to poor oral health; thereby reducing their risk of dental disease, pain, infection and the possibility of aspiration pneumonia. 


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