Making Every Contact Count is an approach that uses the millions of day to day interactions that organisations and individuals have with people to support them in making positive changes to their physical and mental health and wellbeing.
Rather than telling people what to do, Making Every Contact Count is about recognising opportunities to talk to people about their wellbeing using the skills of asking and listening. Making Every Contact Count is not intended to add to busy workloads. It is about enhancing the conversations we have.
Our e-learning is designed to support learners develop an understanding of public health and how asking and listening to people is a role we all have.