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In partnership with

project partners image The Royal College of Pathologists The Royal College of Pyschiatrists Academy of Medical Royal Colleges The College of Emergency Medicine Department of Health The Royal College of Surgeons of England The Royal College of Physicians Ministry of Justice Royal College of Paediatrics and Child Health Royal College of Obstetricians and Gynaecologists The Faculty of Forensic & Legal Medicine Royal College of General Practitioners The Coroners' Society of England and Wales

Interacting with the Bereaved

Interacting with the Bereaved

The Bereavement office

The Bereavement OfficeThis session describes the primary function and different services that may be provided by a hospital bereavement office. It explains the potential impact of the medical examiner service on bereavement officers and the relatives they represent.

           

 

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Understanding Bereavement

The Bereavement OfficeThis session introduces current theoretical understanding of the experience of bereavement and how this assists in communicating with newly bereaved people.

             

 

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Communicating with the Bereaved Part 1: Effective Telephone Communication

The Bereavement OfficeThis session considers the communication needs of people who are recently bereaved and how to respond to them. It focuses specifically on telephone interaction and the challenges that this presents.

           

 

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Communicating with the Bereaved Part 2: Handling Challenging Situations

The Bereavement OfficeThis session introduces some of the situations in which communicating with bereaved people as a medical examiner may be more challenging and suggests ways of meeting these challenges.

            

 

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Livechat

We are trialling Live Chat as a new form of support.

The service will be available from:

Monday to Friday
11 am till 1 pm
2 pm till 4 pm

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