This session describes the primary function and different services that may be provided by a hospital bereavement office. It explains the potential impact of the medical examiner service on bereavement officers and the relatives they represent.
This session introduces current theoretical understanding of the experience of bereavement and how this assists in communicating with newly bereaved people.
This session considers the communication needs of people who are recently bereaved and how to respond to them. It focuses specifically on telephone interaction and the challenges that this presents.
This session introduces some of the situations in which communicating with bereaved people as a medical examiner may be more challenging and suggests ways of meeting these challenges.