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In partnership with

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Personalised Care Planning

Personalised care planning aims to ensure that people with long term conditions are more involved in decisions about their care through a care planning discussion. This focuses on what is important to them with goal setting and the provision of information and support for self care. Care planning aims to address wider, holistic needs which should open up wider choices including services to support self care or services to meet other needs such as social or psychological.

The personalised care planning e-learning course has been developed on behalf of the Department of Health by NHS Employers and is delivered by Health Education England e-Learning for Healthcare. It is suitable for all health and social care professionals involved in managing a long term condition.


We are trialling Live Chat as a new form of support.

The service will be available from:

Monday to Friday
11 am till 1 pm
2 pm till 4 pm

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