Clinicians showing effective leadership make a real difference to people's heath by delivering high quality services and by developing improvements to services.
Click here for an e-article on initiatives currently underway that show healthcare practitioners, as individuals and teams, ensuring patients are treated with kindness and compassion alongside respect for their dignity and privacy.
Other resources available to support Improving Services:
The Ward Managers have created systems to share and act on feedback from patients and families.
A junior doctor talks of her experience in finding ways to improve a problem in her clinical setting:
Karen Middleton, Chief Health Professions Officer Department of Health talks about seeing service improvement in practice.
David Foster, Deputy Chief Nursing Officer Department of Health talks about what would make a difference.
Many ideas, projects and tools for improving services can be found on the NHS Institute for Innovation and Improvement website.
For example: Organisational health
For example: Safer care
