About the Clinical Risk Management Training programme
The e-learning courses have been developed by the Clinical Safety Team at NHS Digital in partnership with Health Education England e-Learning for Healthcare. They are designed to support health and social care organisations and manufacturers of health IT products with training in the principles of Clinical Risk Management (CRM) in the context of the health IT safety standards DCB 0129 and DCB 0160.
The safety standards provide a requirements framework that supports a systematic approach to CRM during the development and use of health IT systems. The standards determine the need for organisations to establish a CRM system, appoint appropriate resources, conduct particular activities and produce evidence of having done so.
About the course
The core module, ‘Clinical Risk Management Training’ comprises 7 sessions and 1 assessment session. This must be completed prior to attending the classroom-based Foundation Course.
The second module, ’Community of Interest’ (Module 02), is an area where people can find knowledge and share good practice. In addition to these 2 sessions, we have 2 ‘Best Practice Guidelines’ (Module 03) sessions that are designed for health and social care organisations.
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Module 01
Clinical Risk Management TrainingModule 01
- Session 1 – Introduction to Clinical Safety and Safety Standards
- Session 2 – Clinical Risk Management System
- Session 3 – Clinical Risk Management Process: Activities
- Session 4 – Clinical Risk Management Process: Deliverables
- Session 5 – Hazard Assessment
- Session 6 – Deployment, Use and Decommissioning
- Session 7 – Clinical Safety Incidents
- Session 8 – Assessment Module
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Module 02
Community of InterestModule 02
- Session 1 – SMART
- Session 2 – Apps and Wearables
- Session 3 – Software as a Medical Device
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Module 03
Best Practice GuidelinesModule 03
Session 1 – Telehealth
Session 2 – Safety Critical Systems
Foundation Course
The e-learning Module 01 is supplemented by a 1-day classroom-based course which will provide the knowledge and tools to support compliance with the safety standards and empower clinical safety officers to approve safety documentation.
Further details regarding NHS Digital’s 1-day classroom-based course can be found here.
Clinical Safety Community of Interest Course
The Clinical Safety Community of Interest Course (CSCOI), previously known as the Revalidation Course should be attended after the Foundation Course.
The course contains:
- a stronger emphasis on sharing best practice and networking;
- case studies presented by members of the clinical safety community and
- recent developments in health IT, including a key speaker where possible.
This course is intended for both clinicians and non-clinicians.
Further details regarding the course can be found here.
Clinical Risk Management Training: Refresher
The session should only be undertaken if both of the following prerequisites have been completed:
- eLearning Clinical Risk Management Training: Core Module 01
- Attended the Foundation Course.
This session has been designed to update Clinical Safety Officers and colleagues in supporting adherence to the DCB safety standards and to remain knowledgeable in the application of CRM during the development, implementation and deployment of health IT.
The session is based on a care scenario and will explore how to follow a CRM process by undertaking a series of activities and being able to list, develop and maintain safety documentation through a project’s life cycle. Particular attention will be given to accurate hazard identification and description and how to evidence effective mitigation from initiating to decommissioning health IT systems.
There will be an assessment at the end of the session to confirm that learners have understood the CRM process and associated activities in line with the DCB standards.
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Module 04
Clinical Risk Management Training: RefresherModule 04
This course will update learners on the principles of clinical risk management in the context of Health IT systems and covers these areas:
1. Session Overview
2. Pre-course Knowledge Check
3. Initiate
4. Preparation for Go-Live
5. Go-Live
6. Post Go-Live Support
7. Session Summary
8. Final Assessment
Who can benefit from the course
The course is designed for clinical and non-clinical staff who need to gain an understanding of the clinical risk management activities undertaken during the design and/or implementation of a health IT system to support the implementation of DCB 0129 and 0160. This includes clinicians, managers, developers and testers.
Healthcare provision and delivery within the NHS today is highly dependent on information technology, which provides sophisticated systems and services. Healthcare is an integrated and complex ‘system of systems’, with a patient’s care pathway being influenced by technology, different services, and the patient’s condition. Whilst the use of health IT delivers significant healthcare benefits, failure or unintended use of health IT systems undoubtedly has the potential to introduce hazards and associated patient harm. NHS Digital established a national safety management framework, which advocates a robust but light touch approach, expending effort that is commensurate to the scale of risk.
Safety standards
NHS Digital has written and published two safety standards, one for manufacturers (DCB 0129) and another for health and social care organisations (DCB 0160). Each standard establishes a methodical approach to clinical risk management. The standards follow the approach established in the medical devices domain and are broadly consistent with ISO 14971. This ensures a consistent approach to clinical risk management is embedded within NHS England. A key concept in DCB 0129 and DCB 0160 is the promotion of establishing and maintaining a safety culture and management framework.
The risks associated with delivering complex care to larger client populations is increasing, as is the associated cost of indemnity and insurance. The NHS Digital clinical risk management system is proven to address these risks by developing a safety culture.
How to access
In order to access the Clinical Risk Management Training programme, you will need an e-LfH account. If you do not have one, then you can register by selecting the Register button below.
To view the Clinical Risk Management Training programme, select the View button below. If you already have an account with e-LfH, you will also be able to login and enrol on the programme from the View button.
NHS healthcare staff in England
The Clinical Risk Management Training programme is also available to NHS healthcare staff via the Electronic Staff Record (ESR). Accessing this e-Learning via ESR means that your completions will transfer with you throughout your NHS career.
Further details are available here.
Not an NHS organisation?
If you are not an NHS health or care organisation and therefore do not qualify for free access e-LfH Hub, you may be able to access the service by creating an OpenAthens account.
To check whether or not you qualify for free access via OpenAthens, you can view the eligibility criteria and register on the ‘OpenAthens’ portal.
Registering large numbers of users
If you are a HR, IT or Practice Manager and would like to register and enrol large numbers of staff within your organisation for access onto the Clinical Risk Management Training programme, please contact e-LfH directly.
Organisations wishing to use their own LMS
For HR departments wanting to know more about gaining access to courses using an existing Learning Management System please contact e-LfH directly to express interest.
More information
Please select the following link for more information on how to use the e-LfH Hub.