Compassion in Practice - e-Learning for Healthcare
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This programme is in partnership with...
  • Department of Health

About the Compassion in Practice programme

This e-learning resource about caring and compassion is designed to support the work of all nurses, midwives and care staff in the NHS and social care. Compassion in Practice will consider the theory of compassion and apply compassionate care through a new model of the compassionate mind.

Care and compassion sounds as if it should be an innate ability, however, the theory and practice underpinning these values is often multi-faceted and can be difficult to understand. These e-learning sessions will help you to re-evaluate your practice and to challenge your fundamental beliefs and value systems. They will offer insights and suggestions to support you in improving care and compassion in your practice.

Introduction to Compassion in Practice

This short film introduces Compassion in Practice, the new vision for nurses, midwives and care staff and provides an overview of the 6 Cs. It was first shown during the Chief Nursing Officer for England’s Conference on 4 December 2012.

More information

The first session considers the benefits of delivering compassionate care and identifies the core attributes and skills needed to deliver this.

The second session examines the barriers to compassionate care, the importance of a compassion focused organisation and considers strategies for identifying and minimising these barriers.

By the end of this e-learning programme, healthcare professionals and carers will know the significance and value of the 6Cs, be able to define compassion and identify what patients and carers want to see exhibited as compassionate care.

Open access sessions

Please note that if you access the content below, your progress and completion of sessions will not be recorded and you will not be able to generate a record of completion.

  • An Introduction to Compassion – Part I: The Nature of Compassion

    This session will consider the theory of compassion and apply it to compassionate care through a model of the compassionate mind. It will consider the benefits of delivering compassionate care and will identify the core attributes and skills needed to deliver this.

  • An Introduction to Compassion – Part II: The Barriers to Compassionate Care

    This session will examine barriers to compassionate care and the importance of an organisation being compassion-focused. It will consider strategies for identifying and minimising these barriers.

Meet the team

  • Pauline Watts

    Pauline Watts

    Nursing Professional Officer/Clinical Advisor Nursing, National Health Visitor Programme and Dementia, Public Health Directorate,  Department of Health
  • Sue Hatton

    Sue Hatton

    Workforce Division, External Relations Directorate, Department of Health
  • Janina Sweetenham

    Janina Sweetenham

    Consultant, Coach and Lecturer in Leadership and Empowerment
  • Sue Smith

    Dr Sue Smith

    Director, Choice Dynamic International
  • e-LfH-staff-Neha-Baj-learning-profile

    Neha Baj

    Senior Project Manager, HEE e-Learning for Healthcare

How to access

Available to all

The Compassion in Practice programme is freely available to access here.
Please note your progress and completion of sessions will not be recorded and you will not be able to generate a record of completion. If you require evidence of learning, please register and then log in to access this programme on the e-LfH Hub.

If you already have an account with e-LfH, then you can enrol on to the Compassion in Practice programme by logging in to the e-LfH Hub, selecting My Account > Enrolment and selecting the programme. You can then access the programme immediately in the My e-Learning section.

Register >

To view the Compassion in Practice programme, select the View button below. If you already have an account with e-LfH, you will also be able to login and enrol on the programme from the View button.

View >

NHS healthcare staff in England

The Compassion in Practice programme is also available to NHS healthcare staff via the Electronic Staff Record (ESR). Accessing this e-Learning via ESR means that your completions will transfer with you throughout your NHS career.

Further details are available here.

Not an NHS organisation?

If you are not an NHS health or care organisation and therefore do not qualify for free access e-LfH Hub, you may be able to access the service by creating an OpenAthens account.

To check whether or not you qualify for free access via OpenAthens, you can view the eligibility criteria and register on the ‘OpenAthens’ portal.

Registering large numbers of users

If you are a HR, IT or Practice Manager and would like to register and enrol large numbers of staff within your organisation for access onto the Compassion in Practice programme, please contact e-LfH directly.

Organisations wishing to use their own LMS

For HR departments wanting to know more about gaining access to courses using an existing Learning Management System please contact e-LfH directly to express interest.

More information

Please select the following link for more information on how to use the e-LfH Hub.

e-LfH is a Health Education England Programme in partnership with the NHS and Professional Bodies