Engaging with People and Communities - e-Learning for Healthcare
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This programme is in partnership with...
  • https://www.england.nhs.uk/

About the Engaging with People and Communities programme

The Public Participation Engagement programme was developed as an alternative to the one-day face-to-face session to ensure learning opportunities are available to all colleagues.  It is aimed at those people working in a commissioning role, supporting a commissioning role or who have an interest in this work.

It supports staff to involve patients and the public in their work in a meaningful way to improve services, including giving clear advice on the legal duty to involve.  The e-learning links to an extensive range of resources, good practice and advice that will support staff to involve patients and the public. It highlights key participation principles and themes including working with ‘seldom heard’ groups to maximise the benefits and impact of involvement.

Thanks to colleagues from NHS England Mids and East Quality and Patient Experience team for their feedback and quality assurance in developing this learning programme.

Meet the team

  • Gillian Driscoll

    Gillian Driscoll

    Training Manager - Experience, Participation and Equalities Team
  • Patricia Howe

    Project Manager, HEE e-Learning for Healthcare

How to access

In order to access any e-LfH programme, you will need an e-LfH account. If you do not have one, then you can register by selecting the Register button below.

Register >

If you already have an account with e-LfH, then you can enrol on to the Public Participation and Engagement programme by logging in to the e-LfH Hub, selecting My Account > Enrolment and selecting the programme. You can then access the programme immediately in the My e-Learning section.

NHS healthcare staff in England

The Public Participation and Engagement programme is also available to NHS healthcare staff via the Electronic Staff Record (ESR). Accessing this e-Learning via ESR means that your completions will transfer with you throughout your NHS career.

Further details are available here.


e-LfH is a Health Education England Programme in partnership with the NHS and Professional Bodies