The London Transformation and Learning Collaborative (LTLC) is a Health Education England and NHS England & Improvement initiative that was established in summer 2020 to support the cross-skilling of the London NHS workforce in response to the Coronavirus pandemic and to prepare for the second surge and beyond.
The LTLC adult critical care programme aims were to broaden the skills base of this workforce to manage existing, and potential future surges in, critical care demand. The programme supported London’s recovery plan by ensuring that:
The development of the LTLC adult critical care programme ended in September 2021, but this programme page and associated pages will remain live on elearning for healthcare (elfh) for the foreseeable future. Keep in touch with the team on Twitter and LinkedIn using the hashtag #NHSLTLC
Please contact the LTLC team for any further information or questions about the programme (ltlc@hee.nhs.uk)
The aim of the LTLC was to increase the supply and resilience of London’s critical care workforce through:
The programme has always been user-led, with both the systems and future learners actively involved in every stage, from development to delivery. We worked with the 5 integrated care systems (ICS) in London to ensure we were responsive to different needs across the capital during the July 2020 to September 2021 stages of the COVID-19 pandemic.
The below chart illustrates the different stages of the programme.
We have collated educational material for learners and educators that could be tailored to learners’ existing skill level and current, or future, critical care role. These included materials for elearning, face to face teaching, simulation and work-based placements as well as personal development.
We also developed new materials to fill in gaps highlighted by mapping content to the skills matrix. The new materials we developed are showcased on the Rapid Access Resources page.
For learners, we aimed to deliver:
For trainers, we aimed to deliver:
Since the Coronavirus pandemic, the LTLC has been responsible for the rapid and responsive co-development of a number of national cross-skilling programmes that aim to increase the capacity and capability of the workforce in response to urgent needs and demands of the healthcare system through the curation and development of free, open-access, interprofessional educational resources.
COVID-19 Surge 2021 – Rapid Access Resources
The LTLC has collated a range of key resources to help individuals, educators and systems prepare and to support NHS staff being deployed for the Coronavirus response. We recognise staff are very busy, so these resources are purposely designed to be short and read/watched on the move or on the ward and include: a searchable equipment support tool, a 360 ICU Orientation for new staff and the RSC and NRSS Passports for surge staff.
Staff Recovery Resources
These resources have been created to support healthcare staff recovering from the COVID-19 pandemic. Not all people approach wellbeing by the same means; these resources acknowledge those differences and cover a variety of approaches, including Developing Wellbeing Conversations, Spaces for Listening, and Creative Story Telling.
Step 1: Download and use the Interprofessional skills matrix to:
Step 2: Explore the multimedia resources for learners and/or trainers:
In order to access the LTLC programme, you will need an elfh account. If you do not have one, then you can register by selecting the Register button below.
To view the LTLC programme, select the View button below. If you already have an account with elfh, you will also be able to login and enrol on the programme from the View button.
If you are a HR, IT or Practice Manager and would like to register and enrol large numbers of staff within your organisation for access onto the LTLC programme, please contact elfh directly.
Please select the following link for more information on how to use the elfh Hub.
We have developed a skills matrix that maps the most useful educational content to the skills they address, by professional group or role within critical care, and for learners and trainers. The content is matched against NMC, GMC, The Health and Care Professionals Council (HCPC), The Critical Care National Network Nurse Leads Forum (CC3N) and Competency-Based Training in Intensive Care Medicine in Europe (CoBaTrICE) professional competencies to aid presentation for revalidation and appraisal.
Download the (Microsoft Excel, 194KB)
The searchable equipment training matrix is available under ‘Generic Skills (includes Safety, Communication, Wellbeing, Human factors)’ either below, or via the elfh Hub.
The matrix includes recommended skills for the following posts:
Note: AHP roles may vary depending on local workforce planning. The skill matrix focusses on cross-skilling non-critical care specialist AHPs to be competent in working within ICU, undertaking tasks that will allow experience critical care AHPs and other team members to deliver more complex tasks requiring more extensive training.
The skills matrix has been created to assist with cross skilling staff in preparation for ICU bed expansion. The skills and learning objectives are taken from national frameworks for individual professional bodies. If a skill falls under a particular competency framework, this has been mapped on the matrix. This is not a prescription of the skills to be undertaken by each role, they are recommendations as to what essential and priority skills are deemed to be necessary to allow flexibility within an ICU team but with precedence on safe patient management. It is not designed to limit a professional scope. The intention is to cover the key interventions and therapies available within intensive care; any additional specialised intervention and therapies may be beyond the scope of this matrix. The skills and roles will require adaptation to local workforce and care remodelling. The skills are suggestions as to what we feel should be delivered with the delivery being undertaken by local teams.
The current educational resources available for learners can be found below. These have been mapped to the skills matrix by professional grouping. We are still in the resource collation and co-creation phase and would appreciate you sharing any relevant resources (please see the below ‘How to give your feedback’ section).
Generic Skills (includes safety, communication, wellbeing, human factors) and COVID-19 Generic Skills are the basic skills required by all healthcare professionals working in the critical care and/or COVID-19 environments. Additional skills and resources are described in the individual professional grouping sections.
For all staff members deployed to work in ICU. These are the basic requirements.
Safety
Communication
Documentation
Moving and Handling
Professional Development
Human factors
Wellbeing
ICU Generic Resources
Searchable equipment support resource
This mobile-friendly web app allows the user to rapidly access quick guides, manuals and training videos for most of the equipment used in critical care units (paediatric and adults). You can search by equipment purpose, make and model to find specific guides that are all free and open access. It can be added to your mobile device home screen as an app, just follow the instructions when you open it.
Please note, while these are the most accessible guides available, some may not be from manufacturers, and all should be viewed in the context of local trust or site practice.
For all staff members working within a COVID-19 area.
Safety
Communication
COVID-19 Generic Resources
An RSC may be:
The RSC may be redeployed to critical care areas during surge or caring for patients on wards who are more unwell than usual (deteriorating/ICU step down). These learning outcomes have all been mapped where possible to the CC3N Step 1 competencies (National Clinical Framework for Registered Nurses (NCFRN) for Adult Critical Care Nurses Critical Care Networks National Nurse leads (CC3N) Step 1 competencies).
To accompany these resources a “skills passport” has been developed to highlight the most important skills for the Registered Support Clinician to hold before starting work on a critical care unit (as identified by senior critical care nurses and educators across London). This skills passport can be accessed digitally for NHS London staff or a Microsoft Word version and both contain:
Safety
Airway
Breathing
Circulation
GI
Neurology
Medication
Assessment, Monitoring and Interpretation
Equipment
Bedside and patient hygiene
EOL care
Rehabilitation
Transfer
An NRSS may be:
The NRSS may be redeployed to critical care areas during surge or caring for patients on wards who are more unwell than usual (deteriorating/ICU step down).
To accompany these resources a “skills passport” has been developed to highlight the most important skills for the Non-Registered Support Staff member to hold before starting work on a critical care unit (as identified by senior critical care nurses and educators across London). This NRSS skills passport document contains:
Safety
Airway
Breathing
Circulation
GI
Neurology
Assessment, Monitoring and Interpretation
Bedside and patient hygiene
EOL care
Rehabilitation
Admission
Transfer
Example of duties
For physiotherapists with minimal or no previous ICU experience.
Safety
Airway
Breathing
Circulation
GI
Neurology
Medication
Assessment, Monitoring and Interpretation
Equipment
Bedside and patient hygiene
EOL care
Rehabilitation
Moving and Handling
For occupational therapists with minimal or no previous ICU experience.
Safety
Airway
Breathing
Circulation
GI
Neurology
Assessment, Monitoring and Interpretation
Equipment
Rehabilitation
Moving and Handling
Bedside and patient hygiene
For speech and language therapists with minimal or no previous ICU experience.
Safety
Airway
Breathing
Circulation
GI
Neurology
Equipment
Bedside and patient hygiene
EOL care
Rehabilitation
For Operating Department practitioners with minimal or no ICU experience.
Safety
Airway
Breathing
Circulation
GI
Neurology
Medication
Assessment, Monitoring and Interpretation
Equipment
Bedside and patient hygiene
EOL care
Rehabilitation
Transfer
For dieticians with minimal or no previous ICU experience.
Safety
Airway
Breathing
Circulation
GI
Neurology
Medication
Assessment, Monitoring and Interpretation
Equipment
EOL care
Rehabilitation
Healthcare scientist (HCS) as a title encompasses a very varied workforce who work in departments from pathology to radiotherapy, through to sleep studies and data analytics. In response to the first COVID surge HCS performed many different roles and had a whole host of responsibilities outside of BAU.
HCS were redeployed as ICU tech support, clinical engineering support, bedside buddies and floating clinical team (at NHS London Nightingale Hospital).
HCS Surge Roles (PDF, 882KB) offers a brief introduction to how HCS could add value in a surge situation
Medical Equipment safety and QA HCS role (PDF, 547KB) provide some details regarding this final role.
Most trusts have a lead HCS who can help identify HCS staff and aid in establishing where their skills could be best utilised.
Equipment
Safety
Safety
Airway
Breathing
Circulation
GI
Neurology
Medication
Palliative and EOL care
Transfer
1. doctors who have had minimal (less than 3 months) or no previous ICU experience OR 2. non critical care doctors who have had more than 9 months of critical care experience. They may be redeployed to critical care areas during surge or caring for patients on wards who are more unwell than usual (deteriorating/ICU step down). These learning outcomes have all been mapped to help learners track their self-development to their own training and revalidation needs as appropriate. Curricula mapped to are:
– Competency Based Training in Intensive Care Medicine in Europe competencies (CoBaTRice)
– Faculty of Intensive Care Medicine (FICM) Core and Common competencies (which map against ACCS, CAT & CMT competencies)
– GMC Good Medical Practice (GMP)
Safety
Airway
Breathing
Circulation
GI
Neurology
Medication
Assessment, Monitoring and Interpretation
Moving and Handling
Bedside and patient hygiene
EOL care
Documentation
Transfer
Redeployment
This Surge Doctor Redeployment Suggestions document provides suggestions compiled by the LTLC for supporting the training and well-being doctors being redeployed into critical care. This method allows opportunities for ongoing training and to give appropriate support to critical care as and when the surge need arises. It is up to individual Trusts to determine the exact arrangements that best support patient care. Any redeployments will require the specific approval of the Postgraduate Dean (or nominated deputy).
The LTLC adult critical care digital skills passports are endorsed by the Intensive Care Society, British Association of Critical Care Nurses (BACCN) and Critical Care Network National Nurse Leads Forum (CC3N) and have been developed:
The adult critical care digital skills passports can be accessed via mobile, tablet and desktop and have been created for:
Resources from the LTLC adult critical care programme have been mapped to the passports’ skill domains to support self-directed learning.
This Knowledge Checker is designed to help registered healthcare professionals preparing for deployment to critical care assess their core knowledge on elements of patient care as covered in the RSC Skills Passport. This knowledge and these skills should allow them to slot into the bedside patient care role in critical care with increased confidence. Each element of the passport is covered in the Knowledge Checker and links are provided to free education resources for each question to support further understanding where needed. (under 30 mins to complete, no pass / fail)
The CapitalAHP Critical Care Competency framework (C3Framework) has been created to support the professional development of AHPs new to critical care and aid workforce planning of critical care services. More information about its rationale and methodology can be found in this short paper (PDF, 209KB).
Visit the CapitalAHP C3Framework website to access and download the framework and its supporting materials, including supervised learning events logs and templates. There is ongoing work to implement and improve the framework. Contact details can also be found on the website.
The current educational resources and train-the-trainer materials can be found below. These have been mapped to the skills matrix by professional grouping. These have been re-organised for ease of access. Your feedback on these resources would be welcomed. Please email: LTLC@hee.nhs.uk.
Complete courses: Simulation scenario-based programmes
Complete courses: Other
London Field Hospital Resources
Yorkshire & Humber Field Hospital Resources
Frontline clinicians working with the National Clinically-Led workforcE and Activity Redesign (CLEAR) Programme for ICU, as part of the LTLC, are sharing 10 recommendations that can be adopted in ICU in 48 hours. While working collaboratively across 4 London trusts, clinicians identified these “quick wins” in response to the experience and reflections of staff in the first wave of the pandemic.
The National CLEAR Programme provides training, data analytics and modelling tools for Clinically-Led workforcE and Activity Redesign (CLEAR). CLEAR participants working in ICUs across 4 London trusts have identified ‘quick wins’ to share with colleagues across the NHS. Whilst these recommendations may seem straightforward and ‘common sense’, our evidence shows that they improve communication, staff wellbeing and patient care.
All of the recommendations can be adopted within 48 hours. The 10 Quick Wins infographic (PDF, 1125KB) provides a summary checklist for discussion in multi-disciplinary planning forums and staff meetings. Download the printer ready version (PDF, 295KB). The 10 Quick Wins slidedeck (PDF, 820KB) provides further details and practical examples.
The LTLC have surveyed almost 1000 ICU staff from across London in order to understand their experiences of education during the COVID pandemic. This includes critical care educators, critical care staff who received education and staff redeployed to ICU. The feedback that has been received from across London is informing the work of the LTLC, including the co-development of the skills matrix and the collation of resources.
Summary of results
Please find below summaries of the survey results broken down by group:
Two short surveys were developed in collaboration between the Intensive Care Society (ICS) and the Operational Delivery Network (ODN) representatives, and disseminated via Survey Monkey over the month of May 2020. One was specifically for critical care managers/nurse leads to complete, the other for staff who were redeployed into critical care.
The aims of the surveys were to obtain a snapshot of the additional workforce mobilised to manage critical care surge during the COVID-19 crisis. The aim was that that the data returned can help inform areas of good practice, and identify areas for improvement in future, should the need for staff redeployment to critical care be required again.
Download the results of the survey (PDF, 885KB).
Results from a rapid qualitative appraisal based on telephone interviews with staff across ICUs in London to:
Download the infographic (PDF, 6460KB).
Results of telephone interviews with 40 staff from critical care units in Scotland and England.
Download the infographic (PDF, 1527KB).
“The entire intensive care community is keen to acknowledge the contributions made during the COVID-19 pandemic by many members of the multidisciplinary team (MDT). In particular, those who were deployed into Critical Care areas, joined rotas, used existing skills, and cross-skilled as abilities and supervision permitted.
The Faculty understands that for medical trainees, nurses and Allied Health Professionals (AHPs) who do not generally work in Critical Care, getting recognition for any new or added ICM skills obtained during the pandemic can be problematic. In conjunction with Health Education England (HEE), we have developed a ‘COVID Passport’ to help those individuals get the recognition they deserve.
The Passport is comprised of two sections:
This resource (PDF, 6.6MB) was designed as a high-level document to highlight the risks of a catastrophic event relating to oxygen use, limited supplies and failure. The following topics are covered:
This resource is designed for all clinical staff working in areas delivering oxygen therapies. This document does not present any original guidance; national and regional guidance has been collated where appropriate. All guidelines used are referenced and linked in the relevant sections. This document is correct at the time of construction (January 2021); however, please be aware that specific guidelines may change with time.