Alex Drinkall, 21 February 2020
Health Education England’s e-Learning for Healthcare (HEE e-LfH) has recently launched a new Chat Bot to support learners using the e-LfH Hub.
Over the last few months work behind the scenes has been ongoing to develop the function, including training the Chat Bot to help Hub users on support issues and improve the learner experience across the e-LfH Hub.
The Chat Bot’s knowledge is built from the content within the support site and learns by reviewing the responses and questions raised to the Chat Bot, and guiding Hub users to either the correct area on the support site or providing direct advice.
For more information about the new Chat Bot visit: https://support.e-lfh.org.uk/more-help/further-support/using-chat-bot/.
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