About the Cultural Competence programme
The Cultural Competence e-learning tool is made up of three 20-30 minute learning sessions. The purpose of the tool is to support clinicians in the NHS to gain knowledge and understanding of the issues around culture and health; and how this might influence health care outcomes.
Being Culturally Competent is not only about respecting and appreciating the cultural contexts of patients’ lives. Neither is it a one-size-fits-all approach – it’s about understanding the way we deliver health care and responding to the needs of our diverse population.
Cultural competence is a key aspect of providing both quality and safe care. This is why health professionals need to be aware and gain understanding of the key issues relating to culture and how this may influence the uptake of health care and treatment options. Developing this knowledge and understanding will influence the way we give care and could have an impact on reducing disparities in health care outcomes.
This e-learning tool provides a resource of information and opportunities for professionals to reflect and review their own understanding and practice. Completing this e-learning tool will enable you to gain insight and confidence in navigating and responding to the varied needs of your patients. This tool can support continued professional development and can be included in your portfolios for revalidation.
The Cultural Competence e-learning tool has been developed by Health Education England e-Learning for Healthcare and is provided free to all healthcare professionals. The tool has been developed in collaboration with the Royal College of Midwives and other key stakeholders.
More information
With the UK population becoming increasingly diverse, it is important that health care professionals do not minimise the cultural context of an individual’s health.
We need to work in a way which is inclusive and values diversity. Developing a greater awareness of diverse cultural beliefs can help healthcare professionals in meeting the diverse needs of all patients and families.
In the video below the Chief Nurse of England, Professor Jane Cummings, explains why developing cultural competency is important.
Meet the team
Katie De Freitas
Quality Improvement Lead, Great Ormond Street Hospital for Children NHS Foundation Trust
Janet Fyle MBE
Policy Advisor, The Royal College of Midwives
Professor Laura Serrant
Professor of Community and Public Health Nursing in the Faculty of Education, Health and Well-being, University of Wolverhampton
Professor Mark Johnson
Professor Emeritus of Diversity and Health, De Montfort University, and Honorary Visiting Professor of Diversity at Coventry University
Gail Johnson
Professional Advisor for Education, The Royal College of Midwives
Karen Walker
Project Manager, HEE e-Learning for Healthcare
How to access
There are three sessions in total. The first two sessions are aimed at all professional groups. The third session is an additional resource specifically aimed at midwives.
- The first session aims to describe what is meant by ‘culture’ and why it is important for health professionals to be aware of how this can impact health.
- The second session describes cultural competence and its importance for health professionals working across cross-cultural situations.
- This session looks at the importance of cultural competence in the context of maternity care and aims to help health care professionals support and meet the needs of a changing population.
In order to access the Cultural Competence programme, you will need an e-LfH account. If you do not have one, then you can register by selecting the Register button below.
To view the Cultural Competence programme, select the View button below. If you already have an account with e-LfH, you will also be able to login and enrol on the programme from the View button.
NHS healthcare staff in England
The Cultural Competence programme is also available to NHS healthcare staff via the Electronic Staff Record (ESR). Accessing this e-Learning via ESR means that your completions will transfer with you throughout your NHS career.
Further details are available here.
Not an NHS organisation?
If you are not an NHS health or care organisation and therefore do not qualify for free access e-LfH Hub, you may be able to access the service by creating an OpenAthens account.
To check whether or not you qualify for free access via OpenAthens, you can view the eligibility criteria and register on the ‘OpenAthens’ portal.
Registering large numbers of users
If you are a HR, IT or Practice Manager and would like to register and enrol large numbers of staff within your organisation for access onto the Cultural Competence programme, please contact e-LfH directly.
Organisations wishing to use their own LMS
For HR departments wanting to know more about gaining access to courses using an existing Learning Management System please contact e-LfH directly to express interest.
More information
Please select the following link for more information on how to use the e-LfH Hub.