Human Factors and Ergonomics (HFE) - elearning for healthcare
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About the Human Factors and Ergonomics (HFE) programme

The Human Factors and Ergonomics (HFE) module has been developed by SHOT to give learners an overview of HFE and relate these to transfusion safety. It describes definitions and frameworks in addition to models that have been adapted by SHOT to support an organisations HFE work relating to systems and incident investigation in transfusion. Real interactive transfusion examples are included to embed learning and inform HFE best practice, and signposting towards next steps and where to find more information.

Learning objectives include:

Recall what is Human Factors

Differentiate between what is human factors and Human error

Factor in the link between emotional attachment and Human Factors

Recall Human Factor frameworks and models that have been adapted for SHOT which support your work

Review best practices in relation to Human Factors and Transfusion

This course will take around 45 minutes to complete.

Primary and secondary audiences

Healthcare professionals involved in transfusion – nursing staff, laboratory staff, clinicians, transfusion practitioners, as well as haemovigilance and risk management specialists.


  • Alison Watt

    Alison Watt

    SHOT Working Expert Group member and Annual SHOT Report HFE Chapter co-author

Meet the team

  • Shruthi Narayan

    Medical Director
  • Professor Mark Bellamy

    Chair, SHOT Steering Group
  • Caryn Hughes

    Operations Manager
  • Emma Milser

    Haemovigilance / Patient Blood Management Specialist
  • Debbi Poles

    Haemovigilance Data Manager
  • Victoria Tuckley

    Laboratory Incident Specialist
  • Simon Carter-Graham

    Clinical Incident Specialist
  • Nikki Swarbrick

    Laboratory Incident Specialist
  • Chloe Davison

    Chloe Davison

    SHOT National Co-ordinator for Infectious Diseases (NHSBT / UKHSA Epidemiology Unit)
  • Rebekka Campbell

    Rebekka Campbell

    Programme Manager, NHSE elearning for healthcare
  • Jen Plested

    Jen Plested

    External Project Manager, NHSE elearning for healthcare

How to access

To access this programme, you will require a Learning Hub account. If you do not have one, then you can register by selecting the Register button below. Note that if you hold a full elfh account, you can sign into the Learning Hub using your existing login credentials. 

 Register > 

To view the Human Factors and Ergonomics (HFE) programme, select the View button below.  If you already have a Learning Hub account, you will also be able to login and access the resources within the programme . 

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Not an NHS organisation?  

If you are not an NHS health or care organisation and therefore do not qualify for free access to the Learning Hub, you may be able to access the service if you have an existing OpenAthens account. Please go to Learning Hub and sign in with your existing credentials.

If you do not have an existing OpenAthens account, please contact elfh directly to check whether you may be eligible for access.

Registering large numbers of users 

If you are a HR, IT or Practice Manager and would like to register and enrol large numbers of staff within your organisation for access onto the Human Factors and Ergonomics (HFE) programme, please contact elfh directly. 

Organisations wishing to use their own LMS 

For HR departments wanting to know more about gaining access to courses using an existing Learning Management System please contact elfh directly to express interest. 

More information 

Please select the following link for more information on how to use the Learning Hub 

elfh is a NHS England programme in partnership with the NHS and professional bodies