Person-Centred Approaches - elearning for healthcare
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This programme is in partnership with...
  • Skills For Health

About the Person-Centred Approaches programme

This elearning supports the Person-Centred Approaches Framework, which was developed by Skills for Health, Skills for Care and NHS Health Education England. Both the Framework and this eLearning were created with input from people with experience of using health and social care services.

The scope of this eLearning is to introduce the behaviours, knowledge and skills for person-centred approaches, including the values, core communication and relationship building skills, engaging people and enabling and supporting people.

You will cover the core transferable behaviours, knowledge and skills for person-centred approaches, and see the application of these through the five stories

Course information

This elearning package comprises the following 11 sessions and will take around 5 hours to complete:

  1. Welcome to this eLearning
  2. Introduction to Person-Centred Approaches
  3. Values – The Building Blocks
  4. Core Communications and Relationship Building Skills
  5. Introducing the Stories
  6. Tom and Sarah’s Story
  7. Anam’s Story
  8. Daves’s Story
  9. Sam’s Story
  10. Alex’s Story
  11. Next Steps

The course includes a Learning Journal for you to document your thoughts and reflections on the person-centred approaches covered in the course. It can also be used to plan how you take your learning forward and put it into practice in your role.

This eLearning is aimed at people working with people, families or communities in different services in the public, private and not for profit sectors.

How to access

In order to access the Person-Centred Approaches programme, you will need an elfh account. If you do not have one, then you can register by selecting the Register button below.

Register >

To view the Person-Centred Approaches programme, select the View button below. If you already have an account with elfh, you will also be able to login and enrol on the programme from the View button.

View >

NHS healthcare staff in England

The Person-Centred Approaches programme is also available to NHS healthcare staff via the Electronic Staff Record (ESR). Accessing this elearning via ESR means that your completions will transfer with you throughout your NHS career.

Further details are available here.

Not an NHS organisation?

If you are not an NHS health or care organisation and therefore do not qualify for free access elfh Hub, you may be able to access the service by creating an OpenAthens account.

To check whether or not you qualify for free access via OpenAthens, you can view the eligibility criteria and register on the ‘OpenAthens’ portal.

Registering large numbers of users

If you are a HR, IT or Practice Manager and would like to register and enrol large numbers of staff within your organisation for access onto the Person-Centred Approaches programme, please contact elfh directly.

Organisations wishing to use their own LMS

For HR departments wanting to know more about gaining access to courses using an existing Learning Management System please contact elfh directly to express interest.

More information

Please select the following link for more information on how to use the elfh Hub.

elfh is a NHS England programme in partnership with the NHS and professional bodies