Person-Centred Approaches - e-Learning for Healthcare
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This programme is in partnership with...
  • Skills For Health

About the Person-Centred Approaches programme

This e-learning supports the Person-Centred Approaches Framework, which was developed by Skills for Health, Skills for Care and NHS Health Education England. Both the Framework and this eLearning were created with input from people with experience of using health and social care services.

The scope of this eLearning is to introduce the behaviours, knowledge and skills for person-centred approaches, including the values, core communication and relationship building skills, engaging people and enabling and supporting people.

You will cover the core transferable behaviours, knowledge and skills for person-centred approaches, and see the application of these through the five stories

Course information

This e-learning package comprises the following 11 sessions and will take around 5 hours to complete:

  1. Welcome to this eLearning
  2. Introduction to Person-Centred Approaches
  3. Values – The Building Blocks
  4. Core Communications and Relationship Building Skills
  5. Introducing the Stories
  6. Tom and Sarah’s Story
  7. Anam’s Story
  8. Daves’s Story
  9. Sam’s Story
  10. Alex’s Story
  11. Next Steps

The course includes a Learning Journal for you to document your thoughts and reflections on the person-centred approaches covered in the course. It can also be used to plan how you take your learning forward and put it into practice in your role.

This eLearning is aimed at people working with people, families or communities in different services in the public, private and not for profit sectors.

How to access

In order to access any e-LfH programme, you will need an e-LfH account. If you do not have one, then you can register by selecting the Register button below.

Register >

If you already have an account with e-LfH, then you can enrol on to the Person-Centred Approaches programme by logging in to the e-LfH Hub, selecting My Account > Enrolment and selecting the programme. You can then access the programme immediately in the My e-Learning section.

NHS healthcare staff in England

The Person-Centred Approaches programme is also available to NHS healthcare staff via the Electronic Staff Record (ESR). Accessing this e-Learning via ESR means that your completions will transfer with you throughout your NHS career.

Further details are available here.

e-LfH is a Health Education England Programme in partnership with the NHS and Professional Bodies