About the Remote Consultations programme
This programme comprises of two sections. The first section is a session that details practical tips to conduct a safe and effective remote consultation. The second section is a suite of current resources, that reference remote consultations.
1. Practical tips for remote consultation session
This bespoke session has been created for educators and learners in medical and allied healthcare professions, to provide a generic ‘one-stop’ practical guide on remote consultation.
The research on this topic did not identify a common repository through which a single point of access to all the practical support in setting up a remote consultation clinic, including any guidance for supervision in these environments. This session is therefore configured to address this gap by enabling users to access highly relevant generic information. The session is designed to complement existing specialty and professional specific resources available from elearning for healthcare (elfh) and other education platforms.
The structure of the session provides a stepwise approach to setting up a remote consultation clinic. The chapters in this session encompass information related to accepted standards and procedural governance required in remote consultation in the UK; equipment and technology needed to undertake a safe, effective, and successful patient consultation and training experience. They also incorporate recommended checklists to facilitate training and supervision. The final chapter focuses on pitfalls in the remote consultation environment with specific emphasis on appropriate patient selection and benefits & limitations of remote consultations.
2. Suite of resources
We have curated a series of learning resources comprising of learning from the elfh hub, as well as other relevant links to websites, videos and papers.
For easy reference, this suite of resources is structured divided under the headings “For trainers” and “For trainees”. Within each, we have signposted useful, developmental materials which learners and educators alike can utilise, to enable consolidation in learning and ongoing reflection in their personal and professional developments. This suite of resources can be used in isolation, or in conjunction with the session on ‘practical tips’.
Acknowledgements
Dr Matthew Roycroft
Consultant Physician in Geriatric and General Internal Medicine in South Yorkshire, provided valuable advice and comments for this elearning session.
Session authors
Dr Francesca Crawley
Consultant Neurologist and Associate Postgraduate Dean, East of England, HEE
Dr Katharine Edey
Consultant Gynaecological Oncologist, Training Programme Director O&G ST5-7, Royal Devon and Exeter NHS Foundation Trust
Dr Katie Ewart
Advanced Trainee (ST6) in Psychiatry of Learning Disabilities, Gloucestershire Health and Care NHS Foundation Trust
Dr Ayooluwa Olateju
Specialty Trainee at the NorthWest School of Obstetrics and Gynaecology, Health Education North West
Dr Ali Robb
Medical Microbiologist and Infection Control Doctor, Newcastle upon Tyne Hospitals. Head of School for Laboratory Medicine and Associate Dean for Quality and Revalidation for HEE in the North East and North Cumbria
Dr Jane Thurlow
Associate Postgraduate Dean, Professional Education and Development SW Lead, HEE South West
Dr Camille Travers
General Adult Psychiatrist ST4, East and Mid Devon Home Treatment Team for Devon Partnership Trust, Exeter
Project team
Dr Hiu Lam
Project Clinical lead, Deputy Postgraduate Dean, HEE South West
Robin Sturtivant
Programme Manager, National Education Reform Portfolio, HEE
Dr Phil Bright
Head of School Medicine, HEE WM, Clinical Advisor, Internal Medicine Training, HEE, Clinical Lead, Physician Specialty Recruitment Office
Dr Geoff Smith
Regional Postgraduate Dean, South West, HEE
Dr Jonathan Corne
Postgraduate Dean East Midlands, HEE
Andi Blackmore
Programme Manager, HEE elearning for healthcare
Marnie Greenrod
Project Manager, HEE elearning for healthcare
Claire Beattie
Lead Learning Designer, HEE elearning for healthcare
Rashmi Chavda
Graphic Designer, HEE elearning for healthcare
Louise Garrahan
Senior Marketing and Communications Officer, HEE TEL
Claire Huby
Communications Programme Manager, Health Education England
How to access
In order to access any elfh programme, you will need an elfh account. If you do not have one, then you can register by selecting the Register button below.
To view the Remote Consultations programme, select the View button below. If you already have an account with elfh, you will also be able to login and enrol on the programme from the View button.
If you already have an account with elfh, then you can enrol on to the Remote Consultations programme by logging in to the elfh Hub, selecting My Account > Enrolment and selecting the programme. You can then access the programme immediately in the My e-Learning section.
NHS healthcare staff in England – ESR
The Remote Consultations programme is also available to NHS healthcare staff via the Electronic Staff Record (ESR). Accessing this e-learning via ESR means that your completions will transfer with you throughout your NHS career.
Further details are available here.
Not an NHS organisation?
If you are not an NHS health or care organisation and therefore do not qualify for free access elfh Hub, you may be able to access the service by creating an OpenAthens account.
To check whether or not you qualify for free access via OpenAthens, you can view the eligibility criteria and register on the ‘OpenAthens’ portal.
Registering large numbers of users
If you are a HR, IT or Practice Manager and would like to register and enrol large numbers of staff within your organisation for access onto the Remote Consultations programme, please contact elfh directly.
Organisations wishing to use their own LMS
For HR departments wanting to know more about gaining access to courses using an existing Learning Management System please contact elfh directly to express interest.
More information
Please select the following link for more information on how to use the elfh Hub.