Remote Consultations - elearning for healthcare
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About the Remote Consultations programme

This programme comprises of two sections. The first section is a session that details practical tips to conduct a safe and effective remote consultation. The second section is a suite of current resources,  that reference remote consultations.

1. Practical tips for remote consultation session

This bespoke session has been created for educators and learners in medical and allied healthcare professions, to provide a generic ‘one-stop’ practical guide on remote consultation.

The research on this topic did not identify a common repository through which a single point of access to all the practical support in setting up a remote consultation clinic, including any guidance for supervision in these environments. This session is therefore configured to address this gap by enabling users to access highly relevant generic information. The session is designed to complement existing specialty and professional specific resources available from elearning for healthcare (elfh) and other education platforms.

The structure of the session provides a stepwise approach to setting up a remote consultation clinic. The chapters in this session encompass information related to accepted standards and procedural governance required in remote consultation in the UK; equipment and technology needed to undertake a safe, effective, and successful patient consultation and training experience. They also incorporate recommended checklists to facilitate training and supervision.  The final chapter focuses on pitfalls in the remote consultation environment with specific emphasis on appropriate patient selection and benefits & limitations of remote consultations.

2. Suite of resources

We have curated a series of learning resources comprising of learning from the elfh hub, as well as other relevant links to websites, videos and papers.

For easy reference, this suite of resources is structured divided  under the headings “For trainers” and “For trainees”.  Within each, we have signposted useful, developmental materials which learners and educators alike can utilise, to enable consolidation in learning and ongoing reflection in their personal and professional developments. This suite of resources  can be used in isolation, or in conjunction with the session on ‘practical tips’.

Acknowledgements

  • Dr Matthew Roycroft

    Dr Matthew Roycroft

    Consultant Physician in Geriatric and General Internal Medicine in South Yorkshire, provided valuable advice and comments for this elearning session.

Session authors

  • Dr Francesca Crawley

    Dr Francesca Crawley

    Consultant Neurologist and Associate Postgraduate Dean, East of England, HEE
  • Dr Katharine Edey

    Dr Katharine Edey

    Consultant Gynaecological Oncologist, Training Programme Director O&G ST5-7, Royal Devon and Exeter NHS Foundation Trust
  • Dr Katie Ewart

    Dr Katie Ewart

    Advanced Trainee (ST6) in Psychiatry of Learning Disabilities, Gloucestershire Health and Care NHS Foundation Trust
  • Dr Ayooluwa Olateju

    Dr Ayooluwa Olateju

    Specialty Trainee at the NorthWest School of Obstetrics and Gynaecology, Health Education North West
  • Dr Ali Robb

    Dr Ali Robb

    Medical Microbiologist and Infection Control Doctor, Newcastle upon Tyne Hospitals. Head of School for Laboratory Medicine and Associate Dean for Quality and Revalidation for HEE in the North East and North Cumbria
  • Dr Jane Thurlow

    Dr Jane Thurlow

    Associate Postgraduate Dean, Professional Education and Development SW Lead, HEE South West
  • Dr Camille Travers

    Dr Camille Travers

    General Adult Psychiatrist ST4, East and Mid Devon Home Treatment Team for Devon Partnership Trust, Exeter

Project team

  • Dr Hiu Lam

    Dr Hiu Lam

    Project Clinical lead, Deputy Postgraduate Dean, HEE South West
  • Robin Sturtivant

    Robin Sturtivant

    Programme Manager, National Education Reform Portfolio, HEE
  • Physician Specialty Recruitment Office

    Dr Phil Bright

    Head of School Medicine, HEE WM, Clinical Advisor, Internal Medicine Training, HEE, Clinical Lead, Physician Specialty Recruitment Office
  • Geoff Smith, Regional Postgraduate Dean, South West, HEE

    Dr Geoff Smith

    Regional Postgraduate Dean, South West, HEE
  • Dr Jonathan Corne

    Dr Jonathan Corne

    Postgraduate Dean East Midlands, HEE
  • andi blackmore

    Andi Blackmore

    Programme Manager, HEE elearning for healthcare
  • Marnie Greenrod

    Marnie Greenrod

    Project Manager, HEE elearning for healthcare
  • Claire Beattie

    Claire Beattie

    Lead Learning Designer, HEE elearning for healthcare
  • Rashmi Chavda

    Rashmi Chavda

    Graphic Designer, HEE elearning for healthcare
  • elfh-staff-Alex-Drinkall-learning-profile

    Alex Drinkall

    Communications and Stakeholder Lead, HEE TEL
  • Claire Huby, Communications Programme Manager, HEE

    Claire Huby

    Communications Programme Manager, Health Education England

How to access

In order to access any elfh programme, you will need an elfh account. If you do not have one, then you can register by selecting the Register button below.

Register >

To view the Remote Consultations programme, select the View button below. If you already have an account with elfh, you will also be able to login and enrol on the programme from the View button.

View >

If you already have an account with elfh, then you can enrol on to the Remote Consultations programme by logging in to the elfh Hub, selecting My Account > Enrolment and selecting the programme. You can then access the programme immediately in the My e-Learning section.

NHS healthcare staff in England – ESR

The Remote Consultations programme is also available to NHS healthcare staff via the Electronic Staff Record (ESR). Accessing this e-learning via ESR means that your completions will transfer with you throughout your NHS career.

Further details are available here.

Not an NHS organisation?

If you are not an NHS health or care organisation and therefore do not qualify for free access elfh Hub, you may be able to access the service by creating an OpenAthens account.

To check whether or not you qualify for free access via OpenAthens, you can view the eligibility criteria and register on the ‘OpenAthens’ portal.

Registering large numbers of users

If you are a HR, IT or Practice Manager and would like to register and enrol large numbers of staff within your organisation for access onto the Remote Consultations programme, please contact elfh directly.

Organisations wishing to use their own LMS

For HR departments wanting to know more about gaining access to courses using an existing Learning Management System please contact elfh directly to express interest.

More information

Please select the following link for more information on how to use the elfh Hub.

elfh is a Health Education England programme in partnership with the NHS and professional bodies