e-Learning programme to support staff in involving patients and public in their work now live

NHS England has worked in partnership with Health Education England elearning for healthcare to develop a new elearning programme called Engaging with People and Communities – 10 steps to even better public engagement.

The programme has been developed as an alternative to the one-day face-to-face session to ensure learning opportunities are available to all colleagues. It is aimed at those people working in a commissioning role, supporting a commissioning role or who have an interest in this work.

It supports staff to involve patients and the public in their work using approaches built on best practice principles to improve services, including giving clear advice on the legal duty to involve. The elearning links to an extensive range of resources, good practice and advice that will support staff to involve patients and the public. It highlights key participation principles and themes including working with ‘seldom heard’ groups to maximise the benefits and impact of involvement.

The elearning programme is available to access via the elfh Hub and the Electronic Staff Record (ESR).

For more information about the elearning programme please visit: https://www.e-lfh.org.uk/programmes/engaging-with-people-and-communities/