Foundation e-learning - Delivering patient centred care and maintaining trust - elearning for healthcare
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Foundation e-learning - Delivering patient centred care and maintaining trust

Ed Neville, 5 January 2018
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elearning for healthcare sessions in Foundation elearning Project: Professional Capability: 1 Acts professionally and Professional Capability: 2 Delivers patient centred care and maintains trust

The elearning sessions in these Professional Capabilities explore the relationship between doctors and their patients and how to deliver effective patient centered care.

‘Handling Complaints’ provides essential information about common factors leading to complaints, how to minimise these, the procedures involved and what your responsibilities are as a foundation doctor.

The Mental Capacity Act (MCA) protects the right of vulnerable people and this group of sessions cover topics such as assessing capacity, consent, patient autonomy and safeguarding. You will also consider the multidisciplinary team (MDT) approach to healthcare in the hospital and patient support after discharge.


  • Handling Complaints
  • Mental Capacity
  • Mental Capacity Assessment
  • Use of Restraint
  • Capacity and Difficult Consent
  • Patient Autonomy and Related Ethics
  • Safeguarding Vulnerable Adults
  • Confidentiality and Privacy
  • Keeping the Patient at the Centre of Care
  • Seeing the Whole Picture
  • Family Dynamics Affecting Discharge.


For more information about the elearning programme please visit:

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