Emotional Wellbeing Training for Mental Health Crisis Staff - elearning for healthcare
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This programme is in partnership with...
  • samaritans logo
  • NHS England partnership logo

Available on the Learning Hub

This programme is available on the NHS Learning Hub. We recommend you read the information on this webpage to find out more about the programme before you access the learning (https://learninghub.nhs.uk/catalogue/emotional-wellbeing-training).

More information about the Learning Hub and the migration of elfh programmes can be found here.

About the Emotional Wellbeing Training for Mental Health Crisis Staff programme

This series of bite-sized sessions has been developed by Samaritans and NHS England to focus on supporting your own and others’ emotional wellbeing.

Each session, which takes approximately 20 minutes to explore and complete, features concepts, models, animations, interactive questions and self-reflection activities.

The elearning was developed to support the mental health crisis workforce but is not exclusively targeted to the mental health crisis workforce.

While the sessions can be completed individually, the content also complements and builds on the skills and concepts from the Samaritans Listening Skills & Emotional Health  (LS) course delivered for NHS England.

More Information

The 2019 NHS Mental Health Implementation Plan identifies the targets for the mental health crisis workforce:

  • 100% coverage of 24/7 age-appropriate crisis care
  • 24/7 Crisis Resolution Home Treatment (CRHT) functions for adults
  • 24/7 provision for children and young people
  • A range of complementary and alternative crisis services to A&E
  • A programme of training for ambulance staff
  • Mental health Liaison services

There has been significant progress in these service targets.  However, this has been at a time of increasing service demand, the impact of COVID-19, pressures on staff wellbeing, and the speed with which services have had to mobilise. In response, NHS England commissioned the charity Samaritans to implement a series of training courses on topics including Listening Skills and Emotional Health, Understanding and Responding to Grief and Recognising and Managing Trauma to help organisations to develop the skills and confidence of their teams to support anyone who is vulnerable and may be struggling to cope.

Syllabus

Every day, at work and in our lives, we may face challenges, difficulties and unexpected situations that can cause us stress and impact our wellbeing. How effectively we respond to those experiences can influence not only the outcome, but also our own emotional health and resilience over time. NHS England have collaborated with Samaritans to develop a series of bite-sized, self-directed learning tools/resources for the mental health crisis workforce and other teams to help them support their own and others’ emotional wellbeing.

Because we appreciate….”You don’t have to be positive all the time. It’s perfectly okay to feel sad, angry, annoyed, frustrated, scared and anxious. Having feelings doesn’t make you a negative person. It makes you human.” — Lori Deschene (Founder of Tiny Buddha Self-Help App)

Sample Sessions

Recognising and Challenging Negative Thinking Traps

In this short session you will learn what thinking traps are and explore the 5 most common examples. You will also explore the impact of our personal belief systems on how we think about ourselves and our abilities.

Myths about suicide

In this session, you’ll explore five common and pervasive myths about suicide and learn some facts to help you challenge them.

 

Primary and secondary audiences

Mental health practitioners

Crisis workforce

Meet the team

  • Vanessa Hamilton

    Assistant Director of Learning & Development, Samaritans
  • Rebekka Campbell

    Rebekka Campbell

    Programme Manager, Technology Enhanced Learning, NHS England
  • Nicole Beckford

    Nicole Beckford

    Project Manager, Technology Enhanced Learning, NHS England
  • Angelina Montinaro

    Angelina Montinaro

    Lead Learning Designer, Technology Enhanced Learning, NHS England
  • Charlotte Howell

    Charlotte Howell

    Learning Designer, Technology Enhanced Learning, NHS England
  • Rashmi Chavda

    Rashmi Chavda

    Graphic Designer, Technology Enhanced Learning, NHS England
  • Louise Garrahan

    Marketing and Communications Officer, Technology Enhanced Learning, NHS England

How to access

The Emotional Wellbeing Training for Mental Health Crisis Staff programme is currently hosted on the NHS Learning hub. In order to access the Emotional Wellbeing Training for Mental Health Crisis Staff programme, you will need a Learning Hub account. If you do not have one, then you can register by selecting the Register button below.

Register >

To view the Emotional Wellbeing Training for Mental Health Crisis Staff programme, select the View button below. If you already have an account on the Learning Hub, you will also be able to login and enrol on the programme from the View button.

View >

Not an NHS organisation?

If you are not an NHS health or care organisation and therefore do not qualify for free access to the Learning Hub, you may be able to access the service if you have an existing OpenAthens account. Please go to Learning Hub and sign in with your existing credentials.

If you do not have an existing OpenAthens account, please contact elfh directly to check whether you may be eligible for access.

elfh is a NHS England programme in partnership with the NHS and professional bodies