Knowledge Mobilisation Framework – elearning for healthcare
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Available on the Learning Hub

This programme is available on the NHS Learning Hub. We recommend you read the information on this webpage to find out more about the programme before you access the learning (

More information about the Learning Hub and the migration of elfh programmes can be found here.

About the Knowledge Mobilisation Framework programme

On 31st March 2024, the current Knowledge Mobilisation Framework elearning resource will move from the elfh Hub to the NHSE Learning Hub as part of a planned upgrade of our learning platforms.

The Learning Hub is a national digital learning platform providing easy access to a wide range of educational resources and support for the health and care workforce and educators. You are auto enrolled on the Learning Hub with your elfh account and new users can sign up for free.

We will issue a notification and a link to the resource once it is live on the NHSE Learning Hub. This link will also feature on the programme webpage from the 31st March 2024.


The NHS Knowledge Mobilisation Framework is designed to help individuals to develop and use skills to mobilise knowledge effectively in their organisations – to help them to learn before, during and after everything that they do so that pitfalls can be avoided and best practice replicated.

It is a re-working of an original concept devised by what was the Department of Health Connecting for Health Knowledge Management Team and the Kent, Surrey and Sussex Library and Knowledge Services Team.

The modules introduce eleven techniques to help plan, co-ordinate and implement knowledge mobilisation activities in your organisation.  Accompanying the framework are a set of quick reference cards.

If you would like further information about the programme or help with using any of the techniques described, please contact a regional library lead.

CS47408 HEE LKS Postcards

More information

Learning Before
At the beginning of a work activity, and accepting that individuals and teams bring a body of knowledge to a task, Learning Before is about considering what you know, what you don’t know and identifying strategies to plug knowledge gaps to get a piece of work off to the best possible start. This might mean searching for written or explicit knowledge such as tools and guidance; or, it could mean identifying and discussing with experts their insights and experiences or their tacit knowledge. Techniques presented in the framework can help an organisation or team to get started quickly and efficiently on a project or piece of work by giving them access to the learning and experiences of others who’ve undertaken the same work or something similar in the past. So this means they can avoid the pitfalls that have befallen others and they can benefit from the successes of others too – helping to get it right first time.

Learning After
Learning After is concerned with taking a pause to reflect on a work activity, and to capture, build – and ultimately share a knowledge base of a work area with those that would have an interest in it. That knowledge might be shared with immediate peers in different departments or organisations, or with successors.

Learning During
Learning During balances both Learning Before and Learning After activities: it is concerned with both new knowledge requirements as they emerge and packaging insight/experience to provide the foundation for the work that follows.

Thank you

Thank you to Caroline Storer, Knowledge Manager, NHS Digital; Andrew Lambe, Senior Knowledge and Intelligence Manager, NHS England and other members of the original project team for providing much of the material on which we have been able to build.  Thanks also to our reference group for bringing their expertise and knowledge to the project team and to our volunteer library staff for testing, evaluating and informing the development of the modules.

Meet the team

  • Alison Potter

    Alison Potter

    Technology Enhanced Learning Lead, Health Education England, working across South
  • Alison Day

    Alison Day

    Project Manager, Knowledge for Healthcare, Health Education England
  • Louise Goswami

    Louise Goswami

    Head of Library and Knowledge Services and Technology Enhanced Learning, Health Education England, working across London and Kent, Surrey and Sussex
  • Helen Bingham

    Head of Knowledge Services and Technology Enhanced Learning, Health Education England working across the South
  • Sue Lacey-Bryant

    Sue Lacey-Bryant

    Senior Advisor, Knowledge for Healthcare, Health Education England
  • Victoria Ward

    Victoria Ward

    Learning Designer, HEE elearning for healthcare

How to access

To access this elfh programme, you will require a Learning Hub account. If you do not have one, then you can register by selecting the Register button below. Note that if you hold a full elfh account, you can sign into the Learning Hub using your existing login credentials.


To view the Knowledge Mobilisation Framework programme programme, select the View button below. If you already have a Learning Hub account, you will also be able to login and access the resources within the programme .


NHS healthcare staff in England – ESR

The Knowledge Mobilisation Framework programme programme is also available to NHS healthcare staff via the Electronic Staff Record (ESR). Accessing this e-learning via ESR means that your completions will transfer with you throughout your NHS career.
Further details are available here.

Not an NHS organisation?

If you are not an NHS health or care organisation and therefore do not qualify for free access to the Learning Hub, you may be able to access the service if you have an existing OpenAthens account. Please go to Learning Hub and sign in with your existing credentials.

If you do not have an existing OpenAthens account, please contact elfh directly to check whether you may be eligible for access.

Registering large numbers of users

If you are a HR, IT or Practice Manager and would like to register and enrol large numbers of staff within your organisation for access onto the Knowledge Mobilisation Framework programme programme, please contact elfh directly.

Organisations wishing to use their own LMS

For HR departments wanting to know more about gaining access to courses using an existing Learning Management System please contact elfh directly to express interest.

More information

Please select the following link for more information on how to use the Learning Hub

Select here for more information on the authorisations process to run reports on the learning activity of staff.

Select the following link for more information about CPD points.

elfh is a NHS England programme in partnership with the NHS and professional bodies