Remote Consultation: An Immersive Technology Resource for Trainees - e-Learning for Healthcare
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This programme is in partnership with...
  • SuppoRTT
  • Health Education England_New logo 2021

About the programme

This elearning programme has been designed to enhance trainees’ skills and knowledge in remote consulting. It was designed with the needs of shielding, displaced or non-patient facing trainees of all grades in mind, however it will be valuable for any trainees or healthcare professionals who are consulting remotely.

About the elearning

The resource is based around a remote consultation, and aims to support trainees to:

  • develop skills in remote consultation
  • recognise their own value as remote clinicians
  • identify their learning needs around remote consulting
  • expand their knowledge about available resources to support remote consulting
  • consider differential diagnoses based on remote history and assessment
  • recognise the need for clinical escalation when working remotely
  • understand the importance of seeking support from a senior/supervisor
  • recognise social/safeguarding issues and escalate appropriately

The e-learning programme includes the following sections:

  • remote consultation
  • 360* video
  • reflection
  • evaluation

The elearning programme takes between 30 to 60 minutes to complete and includes an interactive e-learning session based around a simulated telephone consultation. This is followed by an opportunity to review the consultation through an immersive 360* video, enabling the trainee to reflect on learning points and issues raised during the scenario.

After the 360* video, there is a structured reflective section which encourages trainees to think about the clinical and social aspects of the consultation. Trainees are encouraged to identify a supervising clinician, usually their educational supervisor, to discuss their elearning experience after completing the programme. A debrief guide for supervisors is available to download after completion of the programme. A certificate is also available to download on completion of the programme.

Your feedback matters

To help us ensure this elearning resource is relevant to your practise, please complete the evaluation form afterwards. Your feedback is important in helping shape future immersive and elearning resources. To provide your feedback, please access the survey.

More information about the elearning

This elearning programme includes a 360* video resource. This can be viewed using just a computer, smartphone or tablet, or for the most immersive experience, virtual reality (VR) converter headsets (both high and low-tech options) are available. It is suggested that you speak to your employer regarding this.  If you are a trainee doctor in England, particularly if you are shielding or displaced, your HEE local office may also be able to provide further information.

More information on the Supported Return to Training (SuppoRTT) programme

The Supported Return to Training programme offers support and resources to help facilitate a smooth and safe return to work for all trainee doctors who have taken 3 months or more out of training. Trainees are encouraged to inform their educational supervisor as early as possible before taking time out, to plan their time away, if possible.

Before returning, trainees can choose to access a range of resources, including supernumerary time, enhanced supervision, face to face or virtual courses, webinars, podcasts, elearning and simulation. These activities have been designed to help enhance trainees’ skills, knowledge and confidence.

  • Antonia Calogeras

    Antonia Calogeras

    Clinical Lead, Supported Return to Training (SuppoRTT), HEE e-Learning for Healthcare
  • Michelle Keane

    Content Author, HEE e-Learning for Healthcare
  • Kirsty Brownlie

    Kirsty Brownlie

    Content Author, HEE e-Learning for Healthcare
  • Nick Peres

    Nick Peres

    Video Creator, HEE e-Learning for Healthcare
  • Devon Moxon

    Devon Moxon

    Actor
  • Liz Tooby

    Liz Tooby

    Actor
  • Julian Wright

    Julian Wright

    Actor
  • andi blackmore

    Andi Blackmore

    Programme Manager, HEE e-Learning for Healthcare
  • Rob Taylor

    Rob Taylor

    Project Manager, HEE e-Learning for Healthcare
  • Alice Denham

    Alice Denham

    Learning Designer, HEE e-Learning for Healthcare
  • Rachel Gowland

    Rachel Gowland

    Communications and Stakeholder Officer, HEE e-Learning for Healthcare, Technology Enhanced Learning

How to access

In order to access the Remote Consultation: An Immersive Technology Resource for Trainees programme, you will need an e-LfH account. If you do not have one, then you can register by selecting the Register button below.

Register >

To view the Remote Consultation: An Immersive Technology Resource for Trainees programme, select the View button below. If you already have an account with e-LfH, you will also be able to login and enrol on the programme from the View button.

View >

Not an NHS organisation?

If you are not an NHS health or care organisation and therefore do not qualify for free access e-LfH Hub, you may be able to access the service by creating an OpenAthens account.

To check whether or not you qualify for free access via OpenAthens, you can view the eligibility criteria and register on the ‘OpenAthens’ portal.

Registering large numbers of users

If you are a HR, IT or Practice Manager and would like to register and enrol large numbers of staff within your organisation for access onto the Remote Consultation: An Immersive Technology Resource for Trainees programme, please contact e-LfH directly.

Organisations wishing to use their own LMS

For HR departments wanting to know more about gaining access to courses using an existing Learning Management System please contact e-LfH directly to express interest.

More information

Please select the following link for more information on how to use the e-LfH Hub.

e-LfH is a Health Education England Programme in partnership with the NHS and Professional Bodies