Video Group Clinics - elearning for healthcare
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This programme is in partnership with...
  • Health Education England_New logo 2021
  • NHS England and NHS Improvement
  • Redmoor Health ELC Partnership

Available on the Learning Hub

This programme has moved to the NHS Learning Hub. We recommend you read the information on this webpage to find out more about the programme before you access the learning (

More information about the Learning Hub and the migration of elfh programmes can be found here.

About the Video Group Clinics programme

The video group clinics (VGC) elearning programme was originally developed to support GPs, practice nurses and practice administrative staff in understanding and running group consultations in general practice. However, health and care professionals in community services, outpatient settings and care homes may also find it useful.

The elearning resources support the introduction of video group clinics in different health and care settings by providing learners with an overview and working knowledge of video group clinics and consultations: including the benefits, delivery principles and outcomes of introducing this practice.

Why implement video group clinics?

Combining group consultation and video clinics aims to build a sense of community and facilitate peer support, while enabling health and care teams to stay connected in supporting those with long term conditions, who are in need of regular reviews and are vulnerable to infection. Video group consultations and clinics can be delivered in a single session or as part of an extended programme of care and support.

About the elearning resources

The elearning resources include:

  • session 1: Considering video group clinics, which provides an introduction to video group clinics
  • session 2: Setting up a video group clinic, which focuses on getting started with video group clinics
  • educational videos and animations
  • a link to a dedicated video group clinics toolkit on the Future NHS collaboration platform, including a community of practice message board, frequently asked questions and more

Learners are required to complete elearning session 1 before session 2, which has been designed to build and assess knowledge about the VGC competency. The sessions take approximately 20 minutes to complete and learners can expect educational videos and animations. Certificates are available after the completion of each session.

More information

The FutureNHS collaboration platform is an online tool which supports people from across the health and social care sector to work together more effectively. The platform enables people to share, learn and connect with others, to deliver high quality integrated health and care services for patients and service users.

FutureNHS is helping to deliver the NHS Long Term Plan, supporting local systems and partnerships to work more collaboratively and connecting teams across teams, departments and organisations. 

The Primary Care Networks workspace provides a community for colleagues across the country who work in or with Primary Care Networks to learn, share and collaborate. To access the Primary Care Network workspace, sign up for a FutureNHS log-in.

Digital First Primary Care provides further information on video group clinics, including case studies, frequently asked questions, and a message board.  Further information on Digital Primary Care can be found at:

Remote Total Triage in General Practice provides elearning resources to help establish the remote total triage model in general practice, including the planning, training and implementation involved. The resources provide information about the changes that are required and the help available to make these changes
and are targeted to those working in primary care and community settings, General Practitioners (GPs), returning GPs and the Remote total triage model in general practice.

  • Dr Minal Bakhai

    Dr Minal Bakhai

    Clinical Director for Digital First Primary Care, GP, NHS England & NHS Improvement
  • Dr Ellen Fallows

    Dr Ellen Fallows

    BMBCh, BA Oxon, MRCGP - GP, Clinical Lead NHS England Video Group Clinics, RCGP Person-centred Care Lead (South East), Learning Academy Lead British Society of Lifestyle Medicine
  • Jason Westwood

    Jason Westwood

    Senior Project Manager, Nursing Directorate, Nursing and Midwifery team, NHS England & NHS Improvement
  • Louise Croney

    Louise Croney

    Digital First Primary Care, NHS England and NHS Improvement
  • Georgina Craig

    National Director, The Experience Led Care Programme
  • andi blackmore

    Andi Blackmore

    Programme Manager, HEE elearning for healthcare
  • Dave Beardmore

    Dave Beardmore

    Project Manager, HEE elearning for healthcare
  • Stephen Gibbons

    Stephen Gibbons

    Learning Designer, HEE elearning for healthcare
  • Rachel Gowland

    Rachel Gowland

    Communications Officer, HEE elearning for healthcare
  • Marc Schmid

    Marc Schmid

    CEO, Redmoor Health Limited and Redmoor Communications CIC

Meet the team

To access this elfh programme, you will require a Learning Hub account. If you do not have one, then you can register by selecting the Register button below. Note that if you hold a full elfh account, you can sign into the Learning Hub using your existing login credentials.


To view the Video Group Clinics programme, select the View button below. If you already have a Learning Hub account, you will also be able to login and access the resources within the programme.


NHS healthcare staff in England – ESR

The Video Group Clinics programme is also available to NHS healthcare staff via the Electronic Staff Record (ESR). Accessing this e-learning via ESR means that your completions will transfer with you throughout your NHS career.
Further details are available here.

Not an NHS organisation?

If you are not an NHS health or care organisation and therefore do not qualify for free access to the Learning Hub, you may be able to access the service if you have an existing OpenAthens account. Please go to Learning Hub and sign in with your existing credentials.

If you do not have an existing OpenAthens account, please contact elfh directly to check whether you may be eligible for access.

Registering large numbers of users

If you are a HR, IT or Practice Manager and would like to register and enrol large numbers of staff within your organisation for access onto the Video Group Clinics programme, please contact elfh directly.

Organisations wishing to use their own LMS

For HR departments wanting to know more about gaining access to courses using an existing Learning Management System please contact elfh directly to express interest.

More information

Please select the following link for more information on how to use the Learning Hub

elfh is a NHS England programme in partnership with the NHS and professional bodies