Cleaning for Confidence - elearning for healthcare
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This programme is in partnership with...
  • Health Education England_New logo 2021
  • NHS England and NHS Improvement

About the Cleaning for Confidence Programme

This elearning programme was developed in partnership with Health Education England elearning for healthcare (HEE elfh) and NHS England and NHS Improvement (Midlands).  

The programme outlines the fundamentals of cleaning to everyone within the NHS family, with the aim of reducing the risks of cross-infection during the care of our patients, and promoting confidence in our patients and service users in continuing to access NHS services. 

Why is Cleaning for Confidence important 

  • Keeping NHS premises safe and clean for our patients is a commitment that we all share, and it is something that has never been more important than right now  
  • Every single person within the NHS family has a part to play in maintaining that commitment to keeping people safe
  • A clean workplace is our first and best defence in stopping the spread of infections, including COVID-19. 


More information

The Cleaning for Confidence elearning programme was initially developed to build upon staff knowledge of the good cleaning practices that can help to stop the spread of COVID-19 and other infections where you work, in clinical or non-clinical settings. The programme is continuing with bespoke modules for settings, supporting the vital impact that cleaning has on reducing all healthcare associated infections.   

  • An Introduction: this session provides learners with fundamental knowledge about Cleaning for Confidence. 
  • Vaccination Sites: this session provides guidance on hand hygiene, using PPE and the core cleaning principles for vaccination sites. 
  • Intensive and Critical Care Units: this session provides guidance on effective infection prevention and control interventions, to minimise risk of environmental transmission.
  • Ambulances: This session provides information around the principles underpinning the necessary level of cleanliness in ambulances.

The elearning sessions take approximately 20 minutes to complete and a certificate will be generated on completion of the sessions 

Everyone who completes the Cleaning for Confidence programme will become a cleaning champion, having demonstrated their commitment to keeping colleagues, patients and their families safe each and every day. 

Meet the team

  • Kirsty Morgan

    Kirsty Morgan

    Assistant Director of Infection Prevention and Control for NHS England and NHS Improvement in the Midlands Region
  • andi blackmore

    Andi Blackmore

    Programme Manager, HEE elearning for healthcare
  • Marnie Greenrod

    Marnie Greenrod

    Project Manager, HEE elearning for healthcare
  • Claire Beattie

    Claire Beattie

    Learning Designer, HEE elearning for healthcare
  • Rachel Gowland

    Rachel Gowland

    Communications and Stakeholder Officer, HEE elearning for healthcare, Technology Enhanced Learning

How to access

In order to access the Cleaning for Confidence programme, you will need an elfh account. If you do not have one, then you can register by selecting the Register button below.  

Register >

To view the Cleaning for Confidence programme, select the View button below. If you already have an account with elfh, you will also be able to login and enrol on the programme from the View button.  

View >

NHS healthcare staff in England

The Cleaning for Confidence  programme is also available to NHS healthcare staff via the Electronic Staff Record (ESR). Accessing this elearning via ESR means that your completions will transfer with you throughout your NHS career.

Further details are available here.

Not an NHS organisation?

If you are not an NHS health or care organisation and therefore do not qualify for free access elfh Hub, you may be able to access the service by creating an OpenAthens account. 

To check whether or not you qualify for free access via OpenAthens, you can view the eligibility criteria and register on the ‘OpenAthens’ portal. 

Registering large numbers of users

If you are a HR, IT or Practice Manager and would like to register and enrol large numbers of staff within your organisation for access onto the Cleaning for Confidence programme, please contact elfh directly

Organisations wishing to use their own LMS

For HR departments wanting to know more about gaining access to courses using an existing Learning Management System please contact elfh directly to express interest. 

More information

Please select the following link for more information on how to use the elfh Hub. 




elfh is a Health Education England programme in partnership with the NHS and professional bodies