Visitor and Migrant NHS Cost Recovery Programme - elearning for healthcare
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Visitor and Migrant NHS Cost Recovery Programme

Frankie, 13 October 2015

A series of elearning modules and introductory video have been developed by E-learning for Healthcare (elfh), working with the Visitor and Migrant NHS Cost Recovery Programme at the Department of Health. The elearning package is designed to support NHS organisations in their implementation of the Visitor and Migrant NHS Cost Recovery Programme following changes to the Overseas Visitor Charging Regulations in April 2015.  The elearning is not intended as a substitute for the guidance to these regulations but to support understanding of the rules.

The Cost Recovery Programme was set up in July 2014 to improve the systems for charging overseas visitors and migrant for their NHS healthcare in England. The programme aims to support and reinforce the principle of fairness by ensuring that everyone who can should contribute to the cost of the NHS without undermining the principle that the NHS is free at the point of delivery for residents.

The E-learning modules have been tailored to specific roles including Overseas Visitor Managers (OVMs), frontline administrative staff and clinicians.

A video “A guide for clinicians: cost recovery and working with Overseas Visitor Managers (OVMs)” has also been developed with the help of clinicians and OVMs.

The online training sessions enhance traditional learning, support existing teaching methods and provide a valuable reference point. They are designed and built to be engaging and interactive, using quality images, video, audio and animation to help trainees learn and retain knowledge. Content is presented using various templates such as ‘real-life’ scenarios, case studies and ‘knowledge bites’.

For further information on the programme and how to access the elearning please visit

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