Health Education England elearning for healthcare (HEE elfh), in partnership with the National Guardian Office, has added a 3rd session to the Freedom to Speak Up in the Health Sector in England elearning programme.

The online training programme is aimed at anyone who works in healthcare regardless of their contract terms.

The programme helps learners understand the vital role they can play and the support available to encourage a healthy speaking up culture which protects patient safety and enhances colleague experience.

The 3rd and final session in the programme, Follow Up, is aimed at all senior leaders including executive board members (and equivalents), non-executive directors, and governors to help them understand their role in setting the tone for a good speaking up culture and how speaking up can promote organisational learning and improvement.

Follow Up comprises the following topics:

• What is a healthy speaking up culture?
• Benefits and drivers – including improved safety and organisational performance, reducing harm and costs, and worker retention
• Measuring the effectiveness of a speaking up culture
• The role of leaders in setting the tone
• Supporting your Freedom to Speak Up Guardian

The 1st module – Speak Up – is for all workers and has been completed by more than 46,000 people. The 2nd module – Listen Up – for managers, focuses on listening and understanding the barriers to speaking up. Leaders are advised to complete modules 1 and 2 before engaging with the final Follow Up module.

These modules replace the previous Freedom to Speak Up training.

For more information and to access the programme, please visit the Freedom to Speak Up programme page.

Health Education England elearning for healthcare (HEE elfh), in partnership with the National Guardian Office, has added a second session to the Freedom to Speak Up in the Health Sector in England elearning programme.
The online training programme, which launched its first session in October 2020, is aimed at anyone who works in healthcare regardless of their contract terms.
The programme helps learners understand the vital role they can play and the support available to encourage a healthy speaking up culture which protects patient safety and enhances colleague experience.
The latest session, Listen Up, which is aimed at managers at all levels, focuses on listening and the barriers to speaking up. It comprises the following topics:

• Fostering a speak up, listen up culture
• Supporting speaking up and listening well
• Perceptions of yourself and others and understanding conflicts of interest
  Welcoming feedback as a gift.

It complements the first session, Speak Up, which gives an overview of speaking up and why it matters for all colleagues.

The third session, Follow Up, is aimed at all senior leaders including executive board members (and equivalents), non-executive directors, and governors to help them understand their role in setting the tone for a good speaking up culture and how speaking up can promote organisational learning and improvement which will be available soon.

These modules will replace the current Freedom to Speak Up training.
For more information on the programme, including details on how to access, please visit the Freedom to Speak Up programme page.

Health Education England elearning for healthcare (HEE elfh) has worked with the National Guardian Office to develop three new elearning sessions to embed speaking up throughout health.
Freedom to Speak Up in Healthcare in England is a training programme aimed at everyone within the NHS including colleagues, managers and senior leaders, as well as volunteers, learners, students and those in training, regardless of their contract terms.

The three sessions explain what speaking up is, why it is important, and how to foster an environment where colleagues, when they speak up, are listened to, thanked and their suggestions followed up. The programme helps learners understand the vital role they can play and the support available to encourage a healthy speaking up culture which protects patient safety and enhances colleague experience.

The first session ‘Speak Up: core training for workers’ comprises the following topics:

• What speaking up is and why it matters
• How to speak up and confidentiality
• Barriers to speaking up
• The role of the guardian and the National Guardian’s Office
• Making a pledge.

The second session is for all line and middle managers and is focused more on listening and the barriers that can get in the way of speaking up (available soon).

The third session, is aimed at all senior leaders including executive board members (and equivalents), non-executive directors, and governors to help them understand their role in setting the tone for a good speaking up culture and how speaking up can promote organisational learning and improvement (available soon).
These modules will replace the current Freedom to Speak Up training.
For more information on the programme, including details on how to access, please visit: https://www.e-lfh.org.uk/programmes/freedom-to-speak-up/