January 2020 - elearning for healthcare
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Archive for January, 2020

TEL News January 2020

Posted on: January 31st, 2020 by Alex Drinkall No Comments

This month’s edition includes details of progress in the Learning Hub development plus an article regarding the positive impact of simulation training. There is also details of new Safeguarding Adults courses now available and the launch of a new elearning programme pathway for ambulance service teams.

Select the following link to access our full publication of TEL News.

National Data Opt-out - online training to support compliance deadline

Posted on: January 29th, 2020 by Alex Drinkall No Comments

Health Education England elearning for healthcare (HEE elfh) has worked with NHS Digital to develop a single session of online training to help organisations understand and comply with the National Data Opt-out policy.

The programme consists of a single session that should take no more than 45 minutes to complete. It is designed for colleagues who are responsible for ensuring compliance by 31 March, but is also helpful to wider staff for general awareness.

For more information about the programme, including details on how to access it, please visit: https://www.e-lfh.org.uk/programmes/national-data-opt-out-training/.

Updated guidance and resources is also available to aid understanding and action.

Foundation programme - January 2020 update

Posted on: January 29th, 2020 by Alex Drinkall No Comments

Welcome to your January 2020 update about the Foundation elearning programme that has been developed specifically for Foundation doctors by the Academy of Medical Royal Colleges in partnership with Health Education England elearning for healthcare (HEE elfh) and is approved by UKFPO.

Do you need to complete parts of the curriculum on your e-portfolio which you do not cover in day-to-day practice? If so, why not try some of our free elearning mapped directly to the Foundation Professional Capabilities (Training Outcomes) in the 2016 Foundation Curriculum.

The sessions in the elfh Foundation elearning programme –

Professional Capability: 1 Acts professionally and Professional Capability: 2 Delivers patient-centred care and maintains trust – explore the relationship between doctors and their patients and how to deliver effective patient-centred care. ‘Handling Complaints’ provides essential information about common factors leading to complaints, how to minimise these, the procedures involved and what your responsibilities are as a foundation doctor. The Mental Capacity Act (MCA) protects the right of vulnerable people and this group of sessions cover topics such as assessing capacity, consent, patient autonomy and safeguarding. You will also consider the multidisciplinary team (MDT) approach to healthcare in the hospital and patient support after discharge.

Professional Capability: 1 Acts Professionally and Professional Capability


* Handling Complaints

Professional Capability: 2 Delivers patient-centred care and maintains trust Sessions:

* Assessing Mental Capacity

* Planning Ahead Using the MCA

* Best Interests

* Restraint

* Patient Autonomy and Related Ethics

* Safeguarding Vulnerable Adults
* Confidentiality and Privacy
* Keeping the Patient at the Centre of Care
* Seeing the Whole Picture
* Family Dynamics Affecting Discharge
* 01_02 Blood Transfusion and Consent Scenario
* 01_03 Mental Capacity Act and Death Certification

You can sign in to the elearning with your login supplied by elfh at the beginning of your foundation training: https://www.e-lfh.org.uk/programmes/foundation-programme/.

Safeguarding Adults

Posted on: January 27th, 2020 by Alex Drinkall No Comments

Enrol now for Level 3 Safeguarding Adults

The first run of the level 3 safeguarding adults free online course starts on Monday 27 January 2020, lasting for three weeks (weekly study: one hour).

This online course contributes towards the achievement of level 3 safeguarding competencies, as set out in Safeguarding for Adults: Roles and Competencies.

Topics covered include:

  • Taking part in, and contributing to, wider multi-disciplinary safeguarding meetings
  • The challenges of complex safeguarding concerns
  • How communication, information sharing, and confidentiality contribute to effective safeguarding
  • Professional and contemporaneous safeguarding documentation
  • Reflective practice and the role of supervision in safeguarding.

Developed in partnership with the Safeguarding Adults National Network, this online course is just one of a set of national resources for level 3 and 4 safeguarding adults training that HEE is making freely available to all health and care staff from the end of January 2020.

Health and care staff can enrol now at https://www.futurelearn.com/courses/level-3-safeguarding-adults/1.

Coming soon

Accompanying the level 3 online course, will be a facilitator guide to run complementary face to face training in your organisation. This will be made available on the elfh Hub at the end of January.

For level 4 safeguarding adults, staff will be able to access a gap analysis tool to discover relevant resources based on their current knowledge and skills, log their work-based learning and have access to a programme of live webinars on ‘hot topics’ running throughout 2020.

Level 4 safeguarding adults live webinar programme for 2020

In conjunction with NHS England and NHS Improvement, HEE are offering a programme of four live webinars throughout 2020 to support staff needing to attain competence at level 4 safeguarding adults. The topics and dates are:

  • Self-neglect and inherent jurisdiction – Monday 10 February 2020, 12-1pm. Enrolment is now open for this webinar, to register click here and select ‘join as a participant’, then ‘Registration’.
  • Fabricated and induced illness – Monday 4 May 2020, 12-1pm.
  • People in positions of trust – Monday 13 July 2020, 12-1pm.
  • Issues between different organisations – Monday 23 November 2020, 12-1pm.

Recordings of the live sessions will be made available on the elfh website if you are unable to attend the live sessions.

Enrol now to join the live webinar ‘Self-neglect and inherent jurisdiction’ taking place on Monday 10 February 2020, 12-1pm.

This webinar will be delivered by Kenny Gibson, National Head of Safeguarding, NHS England and NHS Improvement, and topics covered will include:

  • What is self-neglect?
  • What causes self-neglect?
  • Relevant legislation
  • What is inherent jurisdiction?
  • When does it apply?

This webinar is designed for named professionals, including lead doctors, heads of adult safeguarding, and named GPs/doctors for organisations commissioning primary care as well as named professionals working in provider or commissioning services.

The interactive session will meet the following Safeguarding Level 4 learning outcomes.

To register click here and select ‘join as a participant’, then ‘registration’.

For more information about the Safeguarding Adults programme, please email tel@hee.nhs.uk.

New content added to the Volunteer Learning Passport News & Hub Notification 24 Jan 2020

Posted on: January 27th, 2020 by Alex Drinkall No Comments

Health Education England elearning for healthcare (HEE elfh) has been working with Pennine Lancashire Volunteer Project, Helpforce and Health Education England’s Volunteer Programme, to add new content to the Volunteer Learning Passport elearning programme.

The Volunteer Learning Passport programme offers standardised basic mandatory training which has been designed to be portable and is free for volunteers in health and social care.   The programme aims to enable safe volunteering and to build community capacity to complement public services, which is a key strategy for improving health and wellbeing.

The new content covers a further nine sessions to complement the existing six sessions, which were launched as a pilot in January 2019.

The following sessions are now available:

  • Your Role and Responsibilities
  • Communication Skills
  • Data Security Awareness
  • Conflict Resolution
  • Equality, Diversity and Human Rights
  • Safeguarding Adults
  • Safeguarding Children
  • Child Sexual Exploitation
  • Prevent Radicalisation
  • Mental Health Awareness
  • Health and Safety
  • Fire Safety
  • Fluids and Nutrition
  • Basic Life Support
  • Moving and Assisting

For more information about the Volunteer Learning Passport programme, including details of how to access, please visit: https://www.e-lfh.org.uk/programmes/volunteer-learning-passport.

AICC functionality: Chrome browser – close window behaviour

Posted on: January 16th, 2020 by Alex Drinkall No Comments

Health Education England elearning for healthcare (HEE elfh) has become aware of an imminent change contained in the next version of the Chrome browser, version 80. The change is to alter what happens on the close of a browser window and may affect the recording of learner activity when some elfh sessions are accessed via AICC.

For more technical detail of this specific change, please view Google’s information:


During our testing we have found that this affects what happens when an elearning session is closed remotely by an external Learning Management System (LMS) using our AICC functionality. An error is produced which may, or may not, result in the learner’s activity being recorded. (This is dependent on how the external LMS launches the session).

We are actively working on preventative measures within our session templates to use a different communication method on the close of the window. However, this would rely on a rebuild of each session being used via AICC and as we have a very large catalogue of content available; this is a substantial task. We will address the most popular sessions and update these first, but it will take several weeks to update all the sessions.

The new version of Chrome is due to be available from 4 February 2020.  There is still some debate, on the online community, as to whether Google will implement this change due to the expected impact on websites. Following the update, if the error is encountered, a different browser can be used.

Please be assured that preventative steps will be made to how the elfh Hub handles the closing of sessions ahead of the February release date of the new Chrome browser.

Further updates will be posted on this page as to whether Google make this change and our plans, if required, to update the sessions.

For any support assistance, please contact us at support@e-lfh.org.uk.

More users than ever accessing the HEE e-LfH Hub

Posted on: January 8th, 2020 by Alex Drinkall No Comments

Health Education England’s elearning for healthcare (HEE elfh) programme is riding a surge in its elearning usage with more users than ever accessing the HEE elfh Hub!

HEE elfh works in partnership with the NHS and professional bodies including Royal Colleges and associations, NHS organisations, charities and other health and care organisations, to support patient care by providing elearning to educate and train the health and care workforce.

In October 2019, there were 911,263 session launches on the HEE elfh Hub, making it the most successful month in elearning for healthcare’s history. October’s usage is the continuation of another triumphant 12 months for HEE elfh, with a staggering 13.8 million elearning sessions launched between July 2018 and June 2019 on the elfh Hub alone. This level of activity is testament to the increasing demand for high-quality elearning content for the health and care workforce.

HEE elfh’s programmes provide an “anytime, anywhere” learning opportunity for those working in health and social care. The content is created by a team of experts to enhance traditional learning and support existing teaching methods, with many programmes also including an e-assessment option providing learners and trainers with evidence of progress.

HEE elfh’s programmes are available to access free of charge on the HEE elfh Hub, the Electronic Staff Record, on local systems using AICC links and via OpenAthens.

For more information about HEE elfh, including a full list of elearning programmes, visit https://www.e-lfh.org.uk/.

elfh is a NHS England programme in partnership with the NHS and professional bodies