February 2020 - elearning for healthcare
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Archive for February, 2020

TEL News February 2020

Posted on: February 27th, 2020 by Alex Drinkall No Comments

February’s issue of TEL News includes an update on the Learning Hub’s user research work and details of a new film added to the simulation-based education suite. There is also an announcement of a new elearning programme on hypertension plus news of the upcoming Disability Matters relaunch.

Select the following link to access our full publication of TEL News.

Antimicrobial Stewardship for community pharmacy staff

Posted on: February 26th, 2020 by Alex Drinkall No Comments

Health Education England (HEE) has worked in partnership with Public Health England, British Society of Antimicrobial Chemotherapy, Royal Pharmaceutical Society, University of Leeds and University of Nottingham to develop an elearning session for community pharmacy staff on the impact of antimicrobial resistance.

This elearning session will help community pharmacy staff to understand the connection between antibiotic use and antibiotic resistance and identify their role in optimising antibiotic use in the general population who visit their pharmacy.

The resource also includes information on using the Antibiotic Checklist to personalise patient advice when dispensing antibiotics and awareness of the global impact of antibiotic resistance.

The elearning is available to access for free on the HEE elearning for healthcare Hub and will soon also be available on the Electronic Staff Record (ESR).

For more information about the elearning session, including details on how to access, please visit: https://www.e-lfh.org.uk/programmes/antimicrobial-resistance-and-infections/

e-Learning for Healthcare launch their new Chat Bot

Posted on: February 21st, 2020 by Alex Drinkall No Comments

Health Education England’s elearning for healthcare (HEE elfh) has recently launched a new Chat Bot to support learners using the elfh Hub.

Over the last few months work behind the scenes has been ongoing to develop the function, including training the Chat Bot to help Hub users on support issues and improve the learner experience across the elfh Hub.

The Chat Bot’s knowledge is built from the content within the support site and learns by reviewing the responses and questions raised to the Chat Bot, and guiding Hub users to either the correct area on the support site or providing direct advice.

For more information about the new Chat Bot visit: https://support.e-lfh.org.uk/more-help/further-support/using-chat-bot/.

Foundation programme – February 2020 update

Posted on: February 19th, 2020 by Alex Drinkall No Comments

Welcome to your February 2020 update about the Foundation elearning programme that has been developed specifically for Foundation doctors by the Academy of Medical Royal Colleges in partnership with Health Education England elearning for healthcare (HEE elfh) and is approved by UKFPO.

Do you need to complete parts of the curriculum on your e-portfolio which you do not cover in day-to-day practice? If so, why not try some of our free elearning mapped directly to the Foundation Professional Capabilities (Training Outcomes) in the 2016 Foundation Curriculum.

The sessions in the elfh Foundation elearning programme:

Professional Capability: 3 Behaves in accordance with ethical and legal requirements; the Mental Health Act protects the rights of vulnerable adults and children; a group of the elearning sessions outline the responsibilities of the people who care for them.

You will find out how the GMC supports your career development, looking at the topics of registration, the Foundation Programme and your career development.

There are sessions which focus on the safeguarding of adults and children in primary and secondary care. Finally, the importance of protecting data is explored in sessions about information security and the Data Protection Act.


  • Confidentiality and Privacy
  • Mental Health Act
  • Infection Control: Diarrhoea in an Inpatient
  • Assessing Mental Capacity
  • Planning Ahead Using the MCA
  • Best Interests
  • Restraint
  • HIV Testing
  • DVLA
  • How to Avoid the GMC Disciplinary Committee
  • GMC Registration and Post Graduate Observation
  • Safeguarding Vulnerable Adults
  • 01_02 Blood Transfusion and Consent Scenario
  • 01_03 Mental Capacity Act and Death Certification
  • Completion of the Medical Certificate of Cause of Death Part 3
  • Data Security Awareness – Level 1
  • Safeguarding Adults – Level 2
  • Safeguarding Children – Level 1
  • Safeguarding Children – Level 2


You can sign in to the elearning with your login supplied by elfh at the beginning of your foundation training: https://www.e-lfh.org.uk/programmes/foundation-programme/.


New e-learning on hypertension now available

Posted on: February 5th, 2020 by Alex Drinkall No Comments

Health Education England has worked with NHS England & NHS Improvement and Public Health England to develop an elearning programme to address the huge underdiagnosis and inaccurate diagnosis of hypertension.

The Hypertension upskilling programme incorporates up to date guidelines and evidence-based aims to aid front-line primary care colleagues in the diagnosis and management of hypertension and cardiovascular disease (CVD) risk – including familial, hypercholesterolaemia, artrial fibrillation, dyslipidaemia and other cardiovascular disease related conditions.

The NHS Long Term Plan makes hypertension one of the top three cardiovascular priorities, alongside artrial fibrillation and lipid management. This plan has set a target of, over the next ten years, 80% of the expected prevalence of hypertension should be diagnosed and, of those diagnosed, 80% treated to target as per NICE guidelines.

The programme was funded by Health Education England and developed in partnership with NHS England & NHS Improvement, and Public Health England. It consists of a webinar and a short quiz to test knowledge and understanding of the topic.

For more information about the programme, including details of how to access the elearning sessions, visit: https://www.e-lfh.org.uk/programmes/hypertension/

AICC functionality: Chrome browser - close window behaviour UPDATE

Posted on: February 4th, 2020 by Alex Drinkall No Comments

Further to the previous news item released on 16 January 2020, Health Education England elearning for healthcare (HEE elfh) can now confirm that the change to the close window behaviour will be contained in the next version of the Chrome browser, version 80. The change is to alter what happens on the close of a browser window and may affect the recording of learner activity when some elfh sessions are accessed via AICC.

For more technical detail of this specific change, please view Google’s information: https://www.chromestatus.com/feature/4664843055398912

During our testing we have found that this affects what happens when an elearning session is closed remotely by an external Learning Management System (LMS) using our AICC functionality. An error is produced which may, or may not, result in the learner’s activity being recorded. (This is dependent on how the external LMS launches the session).

We are actively working on preventative measures within our session templates to use a different communication method on the close of the window. However, this would rely on a rebuild of each session being used via AICC and as we have a very large catalogue of content available; this is a substantial task. We will address the most popular sessions and update these first, but it will take several weeks to update all the sessions. At this stage the work to rebuild the sessions is not complete.

The update from Chrome is due to be rolled out by Google from 4 February 2020. Following the update, if the error is encountered, a different browser can be used.

Please be assured that the elfh Hub has been updated to allow Chrome users to continue to access our elearning sessions via the elfh Hub and their activity will continue to be accurately recorded.

Further updates will be posted on this blog as to whether Google make this change and our plans, if required, to update the sessions.

Work and Health e-learning programme launches additional evaluation survey

Posted on: February 4th, 2020 by Alex Drinkall No Comments

elfh has launched an additional evaluation survey on its Work and Health elearning programme. The survey invites learners to provide feedback on the programme and whether it has met its objectives:


The elearning programme aims to help healthcare professionals to recognise the value in talking to patients about work and supports them to make brief interventions such as discussing the health benefits of work with patients, talking about return to work and advising on adjustments at work. The survey only takes 5-10 minutes to complete and your valuable feedback will help inform and shape future developments of the Work and Health elearning programme.

For more information on the Work and Health elearning programme visit: https://www.e-lfh.org.uk/programmes/work-and-health/

e-Learning to help people living in cold homes

Posted on: February 3rd, 2020 by Alex Drinkall No Comments

Around three million people in England live in homes that are too cold. The health effects are enormous – people can end up visiting their GP more, being admitted to hospital, becoming depressed, or even dying because they are just not warm enough at home.

Health Education England elearning for healthcare (HEE elfh) has worked with Public Health England (PHE) to develop the Helping People Living in Cold Homes elearning programme for health and care professionals.

The elearning resource supports health and social care professionals to put National Institute for Health and Care Excellence (NICE) guidance into practice.

Aimed at health and care staff who undertake home visits, the resource provides information on local services that can assist people living in cold homes, such as installing insulation, improving heating systems or helping reduce energy bills.

It also helps people spot the signs of a cold home – including less obvious ones.

With this information, staff can have a conversation with people whose health may be affected by being too cold at home, and signpost them to the relevant local services.

For more information about the elearning programme, including details on how to access, visit: https://www.e-lfh.org.uk/programmes/cold-homes/

New 'Successful Self Care Aware Consultations' e-learning programme

Posted on: February 3rd, 2020 by Alex Drinkall No Comments

Health Education England’s elearning for healthcare has worked with NHS England and NHS Improvement, and the Self Care Forum to develop an elearning programme to equip healthcare professionals with the knowledge and skills to conduct a ‘self-care aware’ consultation with patients and carers.

Aimed at healthcare professionals working in primary care including GPs, pharmacists and nurses, the course has been created to improve the learner’s confidence to advise patients and/or their carers on how they can manage and treat minor health conditions. In addition, it seeks to assist commissioners and prescribers with implementing the guidance for Clinical Commissioning Groups (CCGs) ‘Conditions for which over the counter items should not routinely be prescribed in primary care’ developed by NHS England and NHS Improvement, and NHS Clinical Commissioners.

The programme consists of four elearning sessions to support strategies to improve access to evidence-based information about self-treatable conditions including referral to nhs.uk, the Self Care Forum website or directly to community pharmacists. Sessions include:

Session 1: Context of Self Care in the Wider Healthcare Arena

Session 2: Principles of Management of Self-Treatable Conditions

Session 3: Self Care Aware Consultation

Session 4: Promoting Self Care

All the supporting materials for this programme have been written by subject specialists and experts in this field. The elearning programme is available on the elfh Hub, the Electronic Staff Record (ESR), via AICC links and for registered users of the Centre for Pharmacy Education (CPPE) website.

For more information about the elearning programme visit: https://www.e-lfh.org.uk/programmes/successful-self-care-aware-consultations/

elfh is a NHS England programme in partnership with the NHS and professional bodies