Health Education England elearning for healthcare (HEE elfh) has worked in partnership with NHS England and NHS Improvement, Indeed and Skills for Care to develop the HCSW2020 Accelerated Care Certificate elearning programme.

To meet the needs of staff as a result of the COVID-19 pandemic, the HCSW2020 (Health Care Support Worker) recruitment programme has been established. This aims to accelerate HCSW supply and reduce vacancies across mental health, acute care, community, primary care, midwifery, learning disabilities, and children and young people services.

This elearning will support the induction of HCSWs and uses a mix of existing elfh resources and practical competency-based learning. Due to the demands of the pandemic, the Care Certificate will be accelerated to deliver an induction programme and training for colleagues. This model of delivery will not affect the high quality of the Care Certificate.

The Care Certificate is a set of 15 standards and competencies delivered through theory and practice to support the induction for healthcare support colleagues who are new to health and care and to ensure they have the necessary skills to deliver high quality care. The Care Certificate covers the required skills needed to be caring, giving health and care professionals, providing a good basis to further develop knowledge and skills.

For more information about the elearning programme and to access the sessions, please visit the HCSW2020 Accelerated Care Certificate elearning programme page.