July 2021 – Page 2 – elearning for healthcare
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Archive for July, 2021

Communicating with Empathy programme updated

Posted on: July 15th, 2021 by Hannah Denness No Comments

The Communicating with Empathy elearning programme, which aims to promote sensitive and effective communication in end-of-life care, has been updated.

It has been redesigned by Health Education England elearning for healthcare (HEE elfh) as part of the End of Life Care for All (e-ELCA) programme and is based on previous content which was created and donated by PALLE8.

Communicating with Empathy consists of 6 sessions:

  1. Introduction to communication skills and how these are applied in end of life care
  2. Making the most of listening
  3. What do we mean by body language?
  4. Responding to challenges in end of life care
  5. Assessing and responding to communication needs
  6. Examples of communication challenges: distractions in the workplace and communicating when there are language barriers

Each session offers valuable, interesting and accessible learning that will be useful for informal carers, agency and care home staff, healthcare assistants and other colleagues providing end of life care.

More information, including access details, is available on the Communicating with Empathy programme page.

Care Certificate elearning programme launches hit 2 million

Posted on: July 15th, 2021 by Leanne Hargreaves No Comments

The Care Certificate elearning programme has passed the milestone of 2 million session launches.

Developed by Health Education England (HEE), Skills for Care and Health Education England’s elearning for healthcare (HEE elfh), the Care Certificate elearning programme continues to be an essential resource for the health and care workforce in developing the knowledge needed to successfully pass the Care Certificate.

The Care Certificate is a set of 15 standards developed for the health and social care support workforce, to provide a framework to ensure that all support workers have the same introductory skills, knowledge and behaviours to prepare them to deliver care in their workplace setting. Those expected to complete the Care Certificate may include employees new to care, adult social care workers, carers in a residential or nursing home, a hospice or home care worker. It is also available to those working in non caring roles such as in the kitchen and maintenance teams.

This programme of elearning has been developed to support the theoretical component of each standard of the Care Certificate. The resources also include a Student Toolkit and an Assessor Toolkit, providing support on how to use the elearning programme to achieve the Care Certificate. It is freely available to access for staff in the health and care sectors.

Visit the Care Certificate programme page to find out more about the elearning programme and for details of how to access.

Stakeholder Briefing – Issue 38

Posted on: July 12th, 2021 by Rachel Gowland No Comments

Key Messages and links to 08 July 2021

Welcome to Health Education England’s regular stakeholder bulletin.

In this bulletin we will provide:

  • Latest messages from our Chief Executive
  • COVID-19 latest updates
  • Overview of HEE education and training news

Weekly messages from HEE

Read recent messages from Dr Navina Evans, Chief Executive, HEE.
It has been, without doubt, one of the toughest years in the history of the NHS – and yet, where would we be without it?

Dr Navina Evans marks NHS73 birthday with special thank you message to NHS staff

HEE COVID-19 latest updates

We have created a COVID-19 update webpage that provides guidance and information from HEE, which applies to all students and trainees. This webpage also includes HEE COVID-19 surge guidance.

To keep up to date with plans for medical training recovery, visit HEE COVID-19 webpages.

We must unite training and service recovery

In the first of a series of regular updates on the recovery of training, HEE’s Deputy Medical Director Sheona MacLeod, highlights the positive impact of unifying service and training recovery both now, and for the future.

Following the intense winter with COVID we are all acutely aware of the impact of the pandemic on all NHS clinical services. However, perhaps a less talked about, but equally significant issue for short-term recovery and the longer-term sustainability of these services, is the urgent need to get the training back on track for large numbers of postgraduate medical trainees. Read the full update on how HEE is working with the system to fund and support doctors to progress through training.

 Building a more supportive culture for returning trainees

HEE has launched a new video to encourage a positive training environment for trainees returning to training after time away. The film features an array of people promotion a supporting culture for returning trainees: from trainees themselves to consultants, academics such as Professor Michael West, and NHS leaders, including HEE’s Dr Navina Evans and NHS England and Improvement’s Prerana Issar.

The SuppoRTT (Supported Return to Training) programme recognises that every trainee will have different needs when they return to training and provides tools and resources to enable all trainees to feel confident, supported and prepared to return to training, whatever their formal training programme. This promotes trainee wellbeing and safe, high quality patient care.

By encouraging a supportive culture at every level, we want to ensure that every trainee is able to explain where they are up to and what specific support they need.

Find out more and watch the video.

We are supporting all professions to rapidly grow to meet the needs of patients:

National Education and Training Survey is live
HEE’s 2021 National Education and Training Survey (NETS) is live, giving students from across the country the chance to provide feedback on their clinical placement experience.  The survey will run until midnight on Friday 23 July 2021. To take part in the survey go to https://poll.hee.nhs.uk/s/netsjune21/


Record numbers of doctors join NHS specialty training

New data from HEE shows record numbers of doctors joining NHS specialty training programmes with more applicants, more posts and the highest ever fill rate, which is positive news for patients and the NHS.

The 2021 fill rate for England is 99.18 per cent across all specialties showing year on year improvement for four years running. 7846 doctors, an increase of 282 doctors over 2020, have accepted posts despite the challenges of the pandemic in delivering the recruitment exercises. The data shows recruitment for posts in England starting in August 2021, across all medical specialities.



The Trainee Pharmacist Foundation Year Programme

Don’t miss our joint webinars with NHS England and NHS Improvement and the General Pharmaceutical Council. These webinars explore how the Initial Education and Training reform programme will be implemented in the 2021/2022 foundation training year (the new name for the pharmacist pre-registration training year). We were delighted to meet employers in primary care, hospital and education leads on 1 July. We now look forward to meeting community pharmacy employers, leads and training providers on Tuesday 13 July. Please save the date and join on Teams:

Community Pharmacy Workforce Survey (CPWS)

The CPWS closed on Friday 25 June. Our research partners are now starting data cleansing and analysis, with a final report due out in Autumn 2021. Please contact pharmacyteam@hee.nhs.uk for more information.

Workforce and education initiatives

HEE has launched a dedicated website for Advanced Practice

Building a recognised and visible advanced practitioner workforce is a priority for the NHS; there is a clear and identified need for highly experienced clinicians who are trained to an advanced level of practice.

HEE established the Centre for Advancing Practice to oversee the workforce transformation of advanced level practice, by establishing and monitoring standards for education and training, accrediting advanced level programmes, supporting and recognising practitioners, and growing and embedding the advanced and consultant practice workforce.

Blending across continents

The Blended Learning programme team is co-ordinating a series of three international roundtables with colleagues in California. Bringing together nursing leaders, subject matter experts and influencers ‘Sharing thoughts on simulation, regulation and workforce management’ will allow the invited participants to share ideas, data, experience and expertise to increase the impact of research. The series will result in the joint publication of a report (whitepaper) from the discussions and learning after the last event in November.

The first meeting took place on 30 June and focused of the impact of emerging technologies and simulation in the education and training of the current and future workforce. It was fully attended by all invitees with a lot of enthusiasm and drive to progress this agenda for nursing education and overall healthcare education.

Future round tables will look at ‘How can assurance be provided to regulators when using emerging technologies and simulation in education and training to meet required regulatory standards/ outcomes?’ and finally ‘How will emerging technologies, simulation and regulation impact the workforce in relation to new roles, new ways of working, recruitment, retention, upskilling and shortages?’

Estates and facilities apprenticeships employer engagement event
HEE will host an estates and facilities apprenticeships employer engagement event on the afternoon of 12 July.

The event will deliver useful information and discuss practical steps for employers that are considering using apprenticeships within NHS Estates and Facilities directorates. The event will provide the opportunity to discuss a wide range of apprenticeships applicable to Estates and Facilities including cleaning, hospitality, leadership, painting and decorating, joinery and engineering.

To register for the event please click here.

New County Lines Exploitation session added to All Our Health programme
A new elearning session to help health and care professionals protect vulnerable children from exploitation has been developed by HEE elfh and Public Health England.

The UK Government defines County Lines as a term used to describe gangs and organised criminal networks involved in exporting illegal drugs into one or more importing areas within the UK, using dedicated mobile phone lines or other form of ‘deal line’.

This new bite-sized resource, part of the All Our Health programme, helps health and care professionals to improve their knowledge of County Lines activity and offers advice on how they can support families and young people at risk of exploitation. For more information and to access the free County Lines Exploitation session, visit the All Our Health programme page.

SCRIPT: supporting safer prescribing practices in primary care
The SCRIPT elearning portfolio for the primary care workforce includes 24 modules in 4 categories, developed for GPs, GP trainees and other prescribing staff in primary care settings. The modules cover a range of therapeutic topics relating to prescribing and medicines safety in primary care settings, including:

  • Principles of Prescribing
  • Therapeutic Groups
  • Prescribing in Medical Emergencies
  • Prescribing in Special Circumstances

You can learn more about the SCRIPT elearning programme by visiting the SCRIPT website.

Learning Hub – roadmap published
HEE’s TEL team has published the roadmap for the Learning Hub to show the features and functionality that are planned for the digital platform in the coming months.

The Learning Hub is a digital platform that provides easy access to a wide range of education and training resources for the health and care workforce. Organisations and users can contribute and share resources for those in health and care to access.  The success of the Learning Hub relies on new resources being added.  It is encouraging to see more content being contributed and it would be great if even more people shared their resources for other colleagues to benefit from.

For more information about the Learning Hub follow us on Twitter: @HEE_TEL and visit the Learning Hub website to read about our journey so far. If you have any questions or would like to explore how the Learning Hub could support you and colleagues email enquiries@learninghub.nhs.uk.

Keep up to date with the latest additions to the elearning for healthcare platform here.

Thank you song for the NHS scoops top prize in HEE’s schools competition

A 10 year-old pupil from Bury is the overall winner of  HEE’s Step into the NHS competition after wowing judges with his catchy ‘Thank You’ song for the NHS, performed to the tune of the Traditional Wellerman sea shanty song.



By following @NHS_HealthEdEng you can keep up to date with new information and resources as they are published. Most importantly are the notifications of webinars being broadcast during the week.

Right now, making sure we are communicating properly is obviously incredibly important. If there’s any information you think is missing on HEE’s webpages, please let us know by submitting your question to the HEE Q&A helpdesk.




Updates made to the COVID-19 vaccination elearning programme

Posted on: July 8th, 2021 by Alex Drinkall No Comments

Since the COVID-19 vaccination programme went live, the content of the different sessions which make up this programme has been updated and amended as more information about the vaccines and the vaccine programme has become available.

For those who have already completed this elearning programme, these updates are detailed below, starting with the most recent.


24 October 2023

The training and assessment for the Pfizer BioNTech Comirnaty 3 micrograms/dose COVID-19 vaccine has now been updated for the Autumn 2023 campaign, including the addition of material about the latest Omicron XBB.15 variant vaccine that will be administered to eligible younger children from 16th October.

This revised material joins the already updated training sessions and assessments for the Pfizer-BioNTech Comirnaty-branded COVID-19 Vaccines for older children, adolescents and adults and the Moderna Spikevax COVID-19 vaccine for adults, all of which now meet the requirements for the autumn 2023 campaign.

It is recommended that new vaccinators undertake the Core elearning session before completion of the relevant vaccine specific session(s).

Important additional information has been added to the session descriptions for VidPrevtyn Beta about changes that must be immediately adopted.

Staff who complete any training and assessment before the Autumn 2023 updates have been made, must be aware that some of the content does not align with the requirements and clinical guidance for the Autumn 2023 vaccination campaign. It is always advisable for staff to undertake the latest training. For this reason, if you undertake the ‘Spring 2023’ version(s) of these sessions you may wish to complete or revisit this training and assessment once the latest version is available. Users may need to verify their completion of the updated COVID-19 vaccines training for the autumn 2023 campaign. Staff should comply with their employing organisation’s training requirements.

The Core elearning session and its accompanying assessment have been updated to include the autumn 2023 vaccination campaign and the latest Green Book content.


8 July 2021

Pfizer BioNTech, AstraZeneca and Moderna vaccine sessions all updated to include

  • the latest vaccine effectiveness data
  • reference to JCVI interim advice about a booster vaccination programme
  • myocarditis and pericarditis reports following the Pfizer BioNTech and Moderna vaccines
  • capillary leak syndrome reports following AstraZeneca vaccine
  • revised advice on co-administration and giving COVID-19 vaccine when other vaccines have recently been given
  • advice about mixed vaccine schedules
  • JCVI advice about the recommended interval of 8 to 12 weeks between vaccine doses
  • more information about vaccine induced thrombosis and thrombocytopenia syndrome following AstraZeneca vaccine added and updated contraindications and precautions for this vaccine
  • some minor wording changes to all sessions following recent updates to the Green Book COVID-19 chapter and new web­­links added


11 May 2021

AstraZeneca session updated to include

  • updated advice from the JCVI that an alternative to the AstraZeneca vaccine should be offered to healthy adults aged under 40 years, not only to healthy adults under 30 years as previously recommended in April


21 April 2021

All sessions updated to include

  • new JCVI advice on COVID-19 vaccination for pregnant women


AstraZeneca session more substantially updated to include

  • new advice about very rare blood clotting and unusual bleeding condition following vaccination with AstraZeneca vaccine and the subsequent new contraindications and precautions to this vaccine, including changes to age group recommendations


Some minor wording changes to all sessions following recent updates to the Green Book COVID-19 chapter and new web­­links and images added.


8 April 2021

New knowledge and assessment sessions for the Moderna COVID-19 vaccine added


16 February 2021

Core Knowledge, Pfizer BioNTech and AstraZeneca vaccine sessions all updated to include

  • advice on managing allergic history and allergies after first dose
  • updated information and clarification of advice on vaccination in pregnancy

as stated in revised Green Book COVID-19 chapter


29 January 2021

Pfizer BioNTech vaccine session:


AstraZeneca vaccine session:

  • Change to state multidose vial should be clearly labelled with the date and time of expiry rather than from when it was first punctured


Some minor wording changes in Core Knowledge, Pfizer BioNTech and AstraZeneca sessions in response to user feedback or nationally published guidance.


20 January 2021


Core Knowledge session:

  • Section on Long COVID added,
  • Section on laboratory and pathology staff and social care staff eligibility for vaccination updated to be in line with Green Book COVID-19 chapter
  • Change to wording around immunosuppression to reflect change to Green Book COVID-19 chapter about this


Pfizer BioNTech vaccine session:

  • Waste disposal section updated in response to expert feedback
  • Addition of ordering via Foundry system by PCN designated sites in response to request to add this from Specialist Pharmacy Service (SPS)
  • Change to wording of description of appearance of Pfizer BioNTech vaccine prior to dilution following change about this in the Pfizer Reg174 HCP Information document
  • Addition of link and reference to the Pfizer BioNTech vaccine healthcare professional’s training and information materials (cvdvaccine.co.uk/)


AstraZeneca vaccine session:

  • Waste disposal section updated in response to expert feedback
  • Minor wording changes to “how does the vaccine work” in response to user feedback for clarity
  • Addition of ordering via Foundry system by PCN designated sites in response to request to add this from Specialist Pharmacy Service (SPS)
  • Addition of link and reference to the Pfizer BioNTech vaccine healthcare professional’s training and information materials (cvdvaccine.co.uk/)


8 January 2021

  • Advice about obtaining an additional dose from COVID-19 Vaccine AstraZeneca vials added to AstraZeneca session
  • More information about recommended interval between first and second dose added to both AstraZeneca and Pfizer BioNTech sessions
  • More information added to section about information to provide to recipients following vaccination in both AstraZeneca and Pfizer BioNTech sessions.


31 December 2020

  • New knowledge and assessment sessions on the AstraZeneca COVID-19 vaccine added
  • Core Knowledge and Pfizer BioNTech vaccine sessions updated to include: revised advice from JCVI on pregnancy and breastfeeding, updated statement from JCVI about scheduling of vaccine doses (between 4 and 12 weeks),
  • Pfizer BioNTech session updated to include: advice on obtaining a 6th dose from a vial, and allergy precautions as stated in updated Green Book COVID-19 chapter and updated Information for Healthcare Professionals on Pfizer BioNTech COVID-19 vaccine document


December 2020

  • Core Knowledge session updated with advice about not giving COVID-19 vaccine to pregnant or breastfeeding women after the COVID-19 mRNA Vaccine BNT162b2 (Pfizer BioNTech) was authorised for use
  • New MHRA guidance added on not giving COVID-19 mRNA Vaccine BNT162b2 to those with a history of anaphylaxis to a vaccine, medicine or food or a previous dose of the vaccine and addition of 15 minute minimum observation period following vaccination
  • Some amendments to the COVID-19 mRNA Vaccine BNT162b2 session storage and reconstitution sections following republication of updated Information for Healthcare Professionals on Pfizer/BioNTech COVID-19 vaccine document

Doctors in Training Induction programme updated

Posted on: July 8th, 2021 by Hannah Denness No Comments

The Doctors in Training (DiT) Induction elearning programme has been reviewed and updated ahead of the new academic year.

Following feedback and reviews on the current content, the programme has been updated and reviewed by subject specialists to improve the experience for learners.

DiT is aimed at Foundation Doctors (F1 and F2) and provides knowledge in 8 key subject areas. It addresses some identified gaps in knowledge for doctors prior to starting their next year on 1 August.

It is also suitable for returning doctors and doctors from overseas working in primary care, secondary care and community settings.

The 8 subject areas are:

  • Blood transfusion
  • Consent
  • Death certification
  • Mental Capacity Act
  • Risk management
  • Record keeping
  • Safe prescribing
  • Venous thromboembolism (VTE)

The programme focuses on professional skills in the workplace through 3 patient journey scenarios and each one comes with an assessment to confirm compliance. The learning objectives for this programme have been specially written by experts.

More information, including access details, is available on the Doctors in Training Induction page.

New sessions added to Intensive Care Medicine elearning programme

Posted on: July 7th, 2021 by Louise Garrahan No Comments

Health Education England elearning for healthcare (HEE elfh) has worked with the Faculty of Intensive Care Medicine to develop 2 new sessions for the Intensive Care Medicine elearning programme.

The sessions take approximately 20 to 30 minutes to complete and comprise the following topics:

  • Induction of Anaesthesia in the Critical Care Unit: Part 1
  • Rheumatological Emergencies

The elearning for Intensive Care Medicine (e-ICM) programme provides 9 modules of resources (elearning sessions, links to open access review articles, guidelines and multiple-choice questions) covering the syllabus for training in intensive care medicine.
The resources will benefit anyone caring for critically ill patients as well as trainees in intensive care medicine.

To access the sessions, please visit the Intensive Care Medicine programme page.
Further information about the project is also available via the Faculty of Intensive Care Medicine website.

MindEd infographic highlights programme’s success during COVID-19

Posted on: July 1st, 2021 by Louise Garrahan No Comments

Health Education England elearning for Healthcare (HEE elfh) has produced an infographic charting the achievements of its flagship mental health programme, MindEd, through the pandemic.
MindEd: A year in review highlights the successes of the elearning programme from April 2020 to April 2021 by featuring a record-breaking 50,265 session launches in May last year. It also shows that, on average, a session was launched every 90 seconds and 12 hours of learning was completed every hour, 365 days a year.

The infographic also offers a percentage breakdown of users based on their profession and found that 40 per cent of learners came from a health background while 15 per cent worked in education.
Positive feedback from learners, mental health statistics and details about the Coronavirus Staff Resilience Hub can also be found on the infographic.

MindEd offers more than 500 free open access elearning sessions about the mental health of children, young people, adults and older people. The resources cover a range of topics including suicide and self-harm prevention and adverse childhood experiences. Emergency services colleagues can also access tips on enhancing the physical and mental wellbeing of staff who find themselves working in difficult situations.

For more information and to access the programme’s resources, please visit the MindEd programme page.

MindEd Infographic

HEE elfh usage infographic

Posted on: July 1st, 2021 by Leanne Hargreaves No Comments

Health Education England elearning for healthcare (HEE elfh) has created this infographic to highlight the usage and breadth of content across the elfh Hub.

HEE elfh has over 400 elearning programmes in its catalogue on subjects from dementia to data security, anaesthesia to audiology and sepsis to statutory and mandatory training. It brings together a huge amount of bite sized content into 1 place providing free elearning resources for the health and care workforce, 24/7.

The new infographic, featuring data from a range of elearning programmes on the platform, shows the wealth of elearning content being used on the elfh Hub.

HEE elfh has also created a series of specific infographics with detailed data for a number of health and care professions that will be shared in the coming weeks.

To find out more about HEE elfh and for the full list of available elearning programmes visit the HEE elearning for healthcare website.

HEE elfh usage infographic

elfh is a NHS England programme in partnership with the NHS and professional bodies